November 15‚ 2011 Company Overview Westjet‚ established in1996‚ is a low-cost Canadian airline company specializing in flights to various destinations in Canada‚ the United States‚ the Caribbean and Mexico. It is a non-union‚ self-run employee organization that focuses on world-class guest experience at an affordable rate. Westjet prides itself on a corporate culture that blends devoted employees with efficient service. Westjet’s business plan‚ since day one‚ has been focused on a distinct
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Vancouver head office would survive this restructuring. NOTE 1. Source: Jupiter Communications‚ 2000. WESTjET AIRLINES (A): THE CULTURE THAT BREEDS A PASSION To SuccEED Prepared by Ken Mark under the supervision of Professor Gerard Seijts Copyright© 2001‚ lvey Management Services INTRODUCTION It was April 17‚ 2001‚ and WestJet ’s market capitalization had just surpassed that of Air Canada ’s‚ the country ’s leading airline. "We ’re in the hospitality business and our culture is everything to
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Company information Name: Air Canada Products/Services offered: As Canada’s largest airline and the world’s tenth-largest passenger airline by number of destinations‚ it offers direct passenger service to more than 175 destinations on five different continents. Air Canada is an airline offering air transport to diverse customers. Customers can pay premiums for first-class seats while others may chose to travel as economy class. The company’s primary function again is to offer air travel while other revenues
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Air Canada case. 1. What problems does Air Canada hope that Maintenix will solve? Air Canada’s old legacy systems were not able to interact with one another or with the finance and inventory systems. The inefficiencies of these systems were costing the airline engineers’ time and money that could have been used on maintaining planes. a) The usage of several different legacy software packages installed over the last 15 years. b) The inability of the systems to interact with one another or with
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1) What problems does Air Canada hope that Maintenix will solve? Air Canada wants to solve the use of all the different legacy software packages installed over the last 15 years‚ the inability of the systems to interact with one another or with finance and inventory systems‚ the costs on Air Canada and the inefficiencies of these systems were causing‚ the unprofessionalism that was present in some fields’ maintenance engineering‚ line maintenance and materials management‚ and the insufficiency
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Air Canada – Risk Management Case Report Industry Overview The airline industry is one of the largest global industries in the world. Airline companies in the airline industry have gone through challenging obstacles in the past decade. Many changes have occurred within the industry and increased regulations have driven up cost for the industry. The attacks on 9/11 left the industry in shock when planes were used in terrorist attacks in the United States. These attacks changed the mentality
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What Is an Organization’s Culture? What’s Culture? Definition by Edgar Schein: a property of an independently defined social unit A unit whose members have a significant number of common experiences in successfully addressing external and internal problems Common experience -> shared view on world view and problem solving Shared view -> basic assumptions on responses to external and internal problems that the group have collectively tackled Culture is only found where there is a definable
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SWOT : AIR ASIA Strengths 1. low cost operation 2. target mass customers 3. efficiency workforce 4. Staffs have multi skill to do their job. 5. single type fleet to service the customer‚ it easies to maintenance. 6. lowest fare more than others. 7. Sell the ticket direct to the customer. Weakness 1. Limited service to the customer. 2. charge every things except the ticket 3. A lot of competitor. 4. Brand positioning lower than other brand. 5
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How serious is the threat from conventional airlines that want to imitate the westjet culture? What does it take to imitate organizational culture? Can Air Canada compete against westjet’s employee productivity and its relationship with its employees? Ever since its establishment in 1996‚ WestJet has aimed to operate as a low-cost carrier while employing non-unionized members in a unique organizational culture. In its simplest form this unique organizational culture can be labeled as a labor managed
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WestJet Westjet Airline WestJet Airline was founded in 1996 by Clive Beddoe and a team WestJet airlines were started with the philosophy that just because you pay less doesn’t mean you should get less. Clive Beddoe and team started their journey with three aircraft fly to five destinations and 220 friendly WestJetters — a journey that would help them become a company of more than 8‚800 passionate WestJetters flying one of the youngest fleets of Boeing 737 Next-Generation aircraft to more than
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