Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1. music on hold That type of phone is used when a person is placed on hold and the music is played to them. Usually used when calling customer service. 2. transfer This one enables to transfer a caller to another extension. Usually used at the reception
Premium Customer Business Customer service
ACCT 112: PRINCIPLES OF ACCOUNTING 1 ACCOUNTING THEORY NOTES (a) International Accounting Standards and International Financial Reporting Standards. The foreword to accounting standards defines Accounting Standards as Authoritative statements of how particular types of transaction and other events should be reflected in financial statements. Accounting Standards are developed to achieve comparability of financial information between and among different organizations. International Accounting
Premium Balance sheet International Financial Reporting Standards Generally Accepted Accounting Principles
The Elliott wave principle is a form of technical analysis that attempts to forecast trends in the financial markets and other collective activities. It is named after Ralph Nelson Elliott (1871–1948)‚ an accountant who developed the concept in the 1930s: he proposed that market prices unfold in specific patterns‚ which practitioners today call Elliott waves. Elliott published his views of market behavior in the book The Wave Principle (1938)‚ in a series of articles in Financial World magazine in
Premium Technical analysis Stock market
Pauli Exclusion Principle Wolfgang Ernst Pauli was an Austrian theoretical physicist famous for his work on the spin and quantum theory‚ and for the beneficial finding of the Pauli exclusion principle. Pauli was born on April 25th‚ 1900 and died on December 15th‚ 1958. He was a Foreign Member of the Royal Society of London and a member of the Swiss Physical Society‚ the American Physical Society and the American Association for the Advancement of Science. Pauli helped to set in place the basis
Premium Quantum mechanics Electron Atom
Load’s Exchange Principle Locard’s principle holds that the perpetrator of a crime will bring something into the crime scene and leave with something from it‚ and that both can be used. "Wherever he steps‚ whatever he touches‚ whatever he leaves‚ even unconsciously‚ will serve as a silent witness against him. Not only his fingerprints or his footprints‚ but his hair‚ the fibers from his clothes‚ the glass he breaks‚ the tool mark he leaves‚ the paint he scratches‚ the blood or semen he deposits
Premium Forensic evidence Evidence law Trace evidence
BTEC HND in Business Unit 4: Marketing Principles Assignment One: The Concepts and Process of Marketing Section Number | Contents | Page Number | 1.0 | Marketing definitions | 3 | 2.0 | The Orientation of Marketing | 4 | 3.0 | 3.1 The Main Characteristics of Marketing3.2 Benefits and Costs | 56 | 4.0 | The Marketing Concept | 6 | 5.0 | 5.1 Macro Environment5.2 Micro Environment5.3 SWOT Analysis | 9‚10‚11 | 6.0 | 6.1 Self Evaluation6.3 Time Schedule | 12‚13 | 7.0 | Reference
Premium Balance sheet Generally Accepted Accounting Principles Asset
In Thomas Malthus’ Essay on the Principle of Population‚ the scholar describes what he believes to be the constant pressures on the growth of human populations. Though he postulates that populations are checked by the “means of subsistence‚” or amount of food that must be produced for everyone in a population to survive‚ he is unable to correctly predict the technological advances that allow for more production to occur in smaller areas of land. His linear versus exponential growth models for food
Premium World population Population Demography
organizing a corporation. (5 – 10 min.) S 1-5 1. c 2. b 3. d 4. a (5-10 min.) S 1-6 1. a. the entity concept b. the cost principle c. the stable-monetary unit concept d. the reliability principle 2. Wendy Craven has $13‚000 of equity in the business. Assets | = | Liabilities | + | Owner’s Equity | | | | | | | | Accounts | | Craven‚ | Cash + Furniture | = | Payable | + | Capital |
Premium Balance sheet Generally Accepted Accounting Principles Accounts receivable
The Cooperative Principle: Thoughts on its Uses and Flaws Ferdinand de Saussure was the founding father of the division of language into two components: the signifier and the signified. The signified is pure information‚ the signifier a matter of conveying it. Herbert Paul Grice developed the Cooperative Principle‚ which can be divided into four Gricean maxims. These maxims constitute a way of understanding the relationship between the signifier and the signified‚ or‚ in other words‚ the
Premium Gricean maxims Implicature Paul Grice
The Harm Principle of John Stuart Mill For John Stuart Mill‚ he was a strong believer in utilitarianism. As he says in his essay‚ “...Liberty consists in doing what one desires.” (393). He believed that whatever may make somebody happy is what they should be allowed to do‚ as long as it did not infringe on anybody else’s rights in the process of practicing. This is the harm principle. Mill came up with a principle that states that a person should be lawfully allowed to do literally anything
Premium John Stuart Mill Drug addiction Liberty