Student ID: 0560943 / Service Management: Transforming Service Organisations This is to certify that the work I am submitting is my own. All external references and sources are clearly acknowledged and identified within the contents. I am aware of the University of Warwick regulation concerning plagiarism and collusion. No substantial part(s) of the work submitted here has also been submitted by me in other assessments for accredited courses of study‚ and I acknowledge that if this has been done
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Service Management Introduction It is considered that the most critical thing for a company is to effectively and efficiently deliver the service to the customers. It does really matter which industry the organization is operating in‚ the features of services have be taken very seriously and in addition to that‚ customers have to be satisfied in order for the organization to grow. It has been argued by numerous scholars that the primary need of the customers in the modern business world is to
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SUMMER INTERNSHIP PROJECT INNOVATION INCUBATION PROJECT- LAUNCH OF HOLISTIC WELLNESS PROGRAMMES FOR CORPORATE AND FACTORIES IN NAVI MUMBAI AND THANE REGION HEMANGI CHOULKAR ROLL NO- 14 POST GRADUATE DIPLOMA IN MANAGEMENT- PHARMACEUTICAL MANAGEMENT 2012-2014
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1. Infancy 0 – 3 years 2. Childhood 4 – 10 years 3. Adolescence 11 – 18 years 4. Adulthood 19 – 65 years 5. Later adulthood 65+ Task 1.2. Physical development Gross motor skills – large muscles Fine motor skills – using small muscles Baby – babies are born with several actions or reflexes that they use to survive. For example‚ crying or grasping objects. Child – the child starts to go to school and go to activities with other children. They have exercises at school‚ they develop
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Assurance engagements or services are intended to enhance the credibility of information about a subject matter by evaluating whether the subject matter conforms in all material respects with suitable criteria. Its objective is to provide either a high or moderate level of assurance. Assurance services pertain to the independent professional services designed to improve the quality of information‚ or its context‚ for decision making. Assurance services are broader in scope than attestation
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which the learner must demonstrate a range of communication methods‚ adapting the style to meet the needs of the child/children with whom they are working. The learner will need to read a story to a small group of children. Learner name: Becky Ferris Assessor name: Kath Dineen Date: 15th January 2013 Professional discussion: topics to discuss Comments Learners need to explain confidentiality and show that they understand what that means within their own role in placement. They
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with children and young people. Unit code: SCMP1 Unit reference number: M/600/9760 QCF Level: 3 Credit Value: 5 Guided learning hours: 35 1. Understand how to place children and young people at the centre of assessment and planning. Current evidence that stands assured regarding effective methods of ensuring participation and engagement of children and young people of all ages and levels of understanding in assessment are: Baseline assessment (source 1) – month review of each young person
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SERVICE ENCOUNTER: Harry Beckwith mentioned service as “Selling the invisible”.(Barlett‚ 2001). Service encounter is a dealing in which one person supply a good or a service to another person. (for example selling a product‚ selling a service an appointment with a doctor etc..). There are different types of service encounters. Service may be direct contact services( like service in an hospital) or indirect contact services( like service produced in a call center). Examples: 1
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Equality‚ Diversity and Inclusion in Work with Children and Young People Outcome 1.1 Identify the current legislation and codes of practise relevant to the promotion of equality and valuing of diversity Equality Act 2010 in Schools The Equality Act 2010 is the law which bans unfair treatment and helps achieve equal opportunities in the workplace and in wider society. The Act brings together and replaces the previous anti-discrimination laws‚ such as the Disability Discrimination‚ Race
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Term paper on: Service strategy of KFC Subject code: MKT 412 Section: 01 PREPARED FOR: SSM Sadrul Huda (SH) Assistant Professor Department of Business Administration East West University. PREPARED BY: Md. Taijul Islam ----------------------------------------------------Id: 2009-2-10-217 SHADIN -01917277300 Fariha Faroque Mitu ------------------------------------------------Id: 2009-3-13-024 Khaleda Akter -----------------------------------------------------Id:
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