evaluation and critical analysis of the service process and service environment to evaluate the specialty coffee house chain‚ Starbucks Singapore. The report evaluates the purpose and value of the Starbucks servicescape design‚ a descriptive illustration of the service environment with a detailed and clear blue-printing of the service process all from an external view-point Introduction and Company Background Description of Service Environment Specific Goals‚ Values and Objectives
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49 - Provide information and advice to young people 1 - Understand the role of practitioners in providing information and advice to ... 1.1 - explain the importance of providing accurate and up to date information and advice to children and young people 0/3 The importance of up to date and accurate information and advice to the young people we care for is crucial‚ more so for the young people we are catering for as their behavioural needs are of a demanding nature and they need clarity
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TDA31-1.1 Explain why effective communication is important in developing positive relationships with children‚ young people and adults. We have to communicate with other adults in a clear‚ precise and understanding way to show them that we are listening to them and that we respect them and their opinions‚ if we communicate in this way few misunderstandings will occur and a positive relationship can be built. From my own experiences of working alongside other adults over the years it has shown
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Task A 1. Identify a current a national legislation relevant to safeguarding children and young people’s welfare. The children act 2004 - This act requires every child‚ whatever their background or circumstance‚ to have the support they need to be healthy‚ be kept safe and to enjoy and achieve. 2. Identify two current local policies‚ procedures or guidance in relation to safeguarding the welfare of children and young people. - Child protection policy - Health and Safety policy 3. Complete
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Unit 022 Understand Child and Young Person’s Development. Personal Factors | How children/young people’s development is influenced | Assessment Criteria | Health Status | Delayed cognitive skills‚ poor concentration levels‚ maybe limited in what they can do‚ poor attendance due to illness which can then lead to problems building relationships. | 2.1a | Disability | Misinterpretation of a child’s disabilities and needs can lead to an underestimation of their
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LEARNER PERFORMANCE EVIDENCE RECORD (SHEET 1) Completed by Learner Use this form to record details of activities (tick as appropriate) Observed by your assessor/Expert Witness Witness Testimony Self Reflective Account Questions Professional Discussion Candidate Name: Performance Evidence Date of Activity:- 20th August 2012 Assessment Criteria/ Learning Outcomes Understand what is required for competence in own work role. The duties and responsibilities of my own role include
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UNDERSTANDING HOW TO SAFEGUARD THE WELL-BEING OF CHILDREN AND YOUNG PEOPLE ASSIGNMENT 026 TASK A Danielle Hall SECTION 1(Ref 1.1)PG1 THE MAIN CURRENT LEGISLATION‚ GUIDELINES‚ POLICIES AND PROCEDURES WITHIN OWN UK HOME NATION FOR SAFEGUARDING CHILDREN AND YOUNG PEOPLE ARE AS FOLLOWS‚ SAFEGUARDING (Local safeguarding Children Board‚ Children’s Act 1989‚ Protection of Children’s Act 1999‚ The Children’s Act (every child matters 2004) and Safeguarding Vulnerable Group’s Act 2006)‚ Data Protection
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Equality‚ Diversity and Inclusion in work with children and young people Question 1 Case Study 1 1 Who is being discriminated against? The whole family is being discriminated against. 2 What kind of discrimination is taking place? Racial discrimination. 3 How might the child experiencing the discrimination feel? Dominic might be feeling excluded‚ lonely‚ confused and have low self esteem as he could feel that the children he sees attending the school have a higher status in society as
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Children’s development is continuous and can be measured in a number of different ways. Although all children will develop at different rates and in different ways‚ the sequence in which they develop will be roughly the same as they need to have developed one skill‚ for example walking‚ before they move on to develop another such as running and jumping. Development is often referred to on a timeline and is broken down in ages. As development is more rapid in early years‚ the milestones start by
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important to take a balanced approach to risk management as most activities children undertake have some element of risk involved in them. However when the activity is well planned and organised‚ with thought given to risks that may occur‚ any probability of risks should be minimised. We must ensure that the benefits the activity gives to the child outweigh any risks involved. Risk and challenge are important to overall development as avoiding all risks may cause someone to grow up to be extremely
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