Trading Factsheet Complaints handling November 2007 Need more information? Call Consumer Affairs Victoria on 1300 55 81 81. Quick tip Successful businesses work hard to keep their customers satisfied. Although prevention is better than cure‚ it is almost inevitable that at some stage you will receive a customer complaint. Don’t presume a customer complaint is a negative experience because‚ if handled well‚ it can be a valuable learning tool. An effective complaints handling system
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Transgender Rights What does it mean to be transgender? The term transgender refers to a person “who identifies with or expresses a gender identity that differs from the one which corresponds to the person’s sex at birth‚” (Merriam-Webster). The term came into common use in the 1970s‚ but similar terms such as transsexual and “trans” have been used as well. Non-conformity‚ in terms of gender especially‚ tends to evoke uncertainty in terms of law‚ which is most likely why transgender people are not
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In “The 16 years Old Killer” video‚ it was about a 16 years old‚ Cyntoia Brown who had committed first degree murder. During the time‚ 16 years old Cyntoia was working as a prostitute for the man she was living with for awhile. A man requested her services and demand that it should be done at his house despite Cynthia disapproval. The murder took places in his room when Cyntoia took out a gun and shot him in his bed with his back against her. In her defence she told that she was being fearful for
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PROSECUTOR QUEZON CITY THE PEOPLE OF THE PHILIPPINES‚ Complainant‚ -versusxxx IS#703010 Accused‚ FINN‚ JAKE‚ BUBBLEGUM and MARCELINE x-----------------------------------x CRIMINAL COMPLAINT AFFIDAVIT That I‚ Door Lord‚ 40 years of age‚ and a resident of Quezon City‚ after having sworn to in accordance of the law‚ do hereby and state: 1. That I was commissioned by the parents of the accused to do certain tasks for them to be able to teach their children a valuable lesson for a definite amount of compensation
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don’t realize that after the Civil War‚ another war was fought during Reconstruction‚ a “Cold War” regarding the rights of the freedmen. Following the Civil War‚ the slaves were set free in a conflicted world where people couldn’t decide on their fate; they were caught in the crossfire between Congress and the civilians on the amount of rights they could have. The Congress‚ wishing to grant the freed slaves rights‚ failed to ensure the rights to the freedmen because of many reasons. At first‚ the future
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Marriage under 18 years old “She may do nothing against God’s will‚ but many things she must against her own will if her husband require her.” Population council said more than 51 million girls younger than 18 are already married in 2003. In the world teenagers are making a family when they are so young. God created and created family to feel happiness‚ rest and peace. Marriage was not men idea‚ only God’s idea. So God thought “To provide a helpful mate for Adam‚ it was not good that man should
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Pain The statement made by Diane Ackerman “Being able to withstand pain depends to a considerable extent on culture and tradition‚ “means that the pain people feel can basically be in the mind because of the way they were brought up and what they have seen and heard in their upcoming. People really don’t know anything different besides their cultures and traditions. In Diane Ackerman’s essay she provides multiple examples to prove this statement but I will only share two. The first example she
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By the time a horse is 2 years old it has reached its full height and approximately 90% of its full body weight. Even though growth has slowed the nutritional requirements of a 2 year old is much higher than a mature adult horse at maintenance. In addition‚ many two-year-olds may enter training‚ thereby adding the nutrients needed for work on top of the nutrients still needed for growth. Two year olds that are not in training can receive similar rations to yearlings. This is shown in figure 7. If
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The History and the Present State of the Bubonic Plague The Bubonic Plague got it’s name because of the symptoms of the disease. Bubonic plague causes swollen lymph nodes‚ called buboes. These swollen lymph nodes are found in the groin area‚ which is "boubon" in Latin (Discovery).This disease became known as a "plague" because of its huge fatality rate throughout time. Bubonic plague was also known as the "Black Death" in Medieval times. This is because the dried blood under the skin turns
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the introduction. Instructors should do the following: • • • Describe the difference between opening a previously created document and opening a new document. Explain that Word 2010 will display a list of the most recently opened documents in the right pane of the Office menu list. Clicking on the file name will open the file from the location in which it is saved. Demonstrate and describe the Open dialog box. Point out the following areas of the dialog box: + Previous locations drop-down list. +
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