respond to complaints. Dealing with a complaint I would follow the step by step list to respond to a complaint effectively and be professional‚ if a parent arrived in the nursery with a complaint as a practitioner I would establish if this is something I could deal with personally‚ if it is we could deal with it there and then if not then I would inform the senior member of staff within the room about the situation (depending on how serious the complaint is) (if a serious complaint) I guide
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Twelve-year-olds are thinking of hanging out with friends‚ being in school‚ or just trying to be “cool”. Well not me. As a twelve year old my naive self was thinking of ways of making money so I could help my mom. I was lucky. Back in the Dominican Republic a friend of the family needed help with her daycare. She said that the job wasn’t hard and that she would make sure the person felt comfortable in the workplace. When I heard that‚ I thought “Bingo! This is exactly what I needed‚ easy work plus
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entitled to all and right and freedoms set forth in this Declaration ‚ without distinction of any kind‚ such as race‚ color‚ sex‚ religion‚ political or other opinion‚ national or social origin. The Jews were mistreated so badly they starved‚ beaten and there was so many people killed. They violated the Jews Human rights so badly because they had them locked up in cages like animals and didn’t feed them at all and took them away from their families. The Holocaust violated human rights by almost every
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inhabit that area. This is my first year at Batchelor and I am currently studying primary education. Before I begin my speech I would like to respect‚ thank and acknowledge the traditional owners of the land upon which we meet. In this speech I will be talking to you about the necessity and importance of making a stand in our communities. I will be talking about the results and outcomes of making a stand and whom it will effect and influence being males and females‚ Indigenous and nonIndigenous and
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convenient to you‚ the master can come tomorrow at any time from 10A.M. to 10P.M. - it would be great if he will come at 7P.M. - Ok. thank you for choosing us. wait the agent tomorrow at 7P.M. bye! -Bye. ________________________________________ complaint handling -Hello - good evening. how can I help you? - a days ago I have bought a new coat and didn’t noticed that there is a big hole inside! - oh‚ we are really sorry for it. you can choose from several options: to refund‚ to replace or
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Ronald Harris Professor Mathewson English 132-01 September 24‚ 2012 How I Broke My Wrist I thought I was going to play a friendly game of football until something bad happened to me. I broke my left wrist and it hurt really badly. I learned that breaking a bone is very painful and recommend that everyone avoid anything that could cause you to get hurt in serious way like breaking a bone. It all started on the weekend when my brother and I were really bored. We decided to go up to the athletic
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September 2011 Lt. Jones. Fast Food Company. 50 Lion road. Kampala 23330. Uganda. Dear Sir‚ I am writing to convey to you that the service your company has been providing has worsened substantially during the last three months. Firstly‚ the quality of the food has decreased considerably during this period. This fact has been noticeable since you change your main supplier. Over these three months‚ fruits and vegetables have almost been eliminated from the menu‚ including an important amount of
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Legal Rights during Trial Shelby Cullison Introduction to Criminal Justice Prof. Gaspar March 22nd‚ 2013 Legal rights during a trial can be very important to the defendant in a case. These rights provide a lot of different options so that they can have their own choices about the case. All of these rights are in the 6th amendment to help the defendant in trial. I am going to discuss to you 4 of 8 different right for a defendant. The four I am going to be discussing are as follows‚ the
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Play Observation Checklist Observer:_______________ Play Setting:_______________________ Date:_____________ Approximate Child Age:___ Child Gender: M F Hand Preference: L R Initiation of Play Observed Yes No Comments / Questions Behavior Child quickly engages in play Child requires help in getting started Child needs encouragement Child directs his/her own play Child shows initiative or curiosity Child appears impulsive Child initiates
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‘Who is she’ and ‘the crime scene’ are two humorous poems that both play with words and creates suspense. These two poems create humour by using techniques such as puns‚ ironic phrases‚ simple poetic techniques‚ exaggeration and a suspenseful ending. Crime scene creates humour as it leads us to think one way and assume the opposite thing of what it actually means. This poem revolves around the idea of crime scenes but in the final line creates humour by using the phrase ’’It looks like the work of
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