HR in ECC Division ECC-ites go through a process of continuous learning‚ assisted by training programmes. Apart from on-the-job training and technical training‚ over 100 programmes on general management and behavioural topics are conducted each year. Interactive CD-ROM based programmes have enabled employees learn at their pace. ECC recognises that people are the real source of competitive advantage. It is through people that ECC delivers total customer satisfaction. These values are
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Cover pg 1 Symposium on “Best HR Practices in India” April 16th & 17th 2012‚ HPCL Management Development Institute‚ Nigdi‚ Pune Organized By Training & Balanced Scorecard Department‚ HPCL Symposium Director : Mr. Ashis Sen‚ DGM-Training & Balanced Scorecard‚ HPCL inside pg 1 Business growth is no longer unidirectional. It has become multi-polar and is growing simultaneously along many paradigms. This has caused intricate complexities in the field of business which rules out
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factors that impact employment relationship‚ internal and external; Internal factors - pay and reward‚ not only does this motivate and retain staff it can attract potential new employees. Line managers - play a key role in setting the tone of the organisation and are supposed to be respected by employees. If employees know they can trust their managers they are more likely to get along with them and feel they are all part of the same team‚ encouraging work. External factors‚ intervention by Central
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calls this source of inspiration "a commitment beyond the market". In his own words: "ITC believes that its aspiration to create enduring value for the nation provides the motive force to sustain growing shareholder value. ITC practices this philosophy by not only driving each of its businesses towards international competitiveness but by also consciously contributing to enhancing the competitiveness of the larger value chain of which it is a part." ITC’s diversified status originates from its corporate
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REPORT ON HUMAN RESOURCE PRACTICES IT INDUSTRY Submitted to – Dr. Swati Agarwal Submitted by – Apoorv Singh
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Change within an Organisation Introduction This report describes the effect and impact change has had within my organisation. 1.1 Change is a constant in today’s organisations. In a Recent CIPD survey it found more than half of all employees said that their organisation has been going through some kind of major change during the last year. Most organisations more than ten years old look nothing like they did even five years ago. And it is likely that in the next year or two organisations will not
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have the right people‚ who will fit into the culture of our organisation and embrace our shared values‚ doing the right jobs. All companies need to change to keep one step ahead of their competitors‚ when looking at our S.W.O.T. analysis we can see factors that drive and influence change within our organisation. Helpful to achieving the objective Harmful to achieving the objectives Internal Origin (attributes of the organisation) Employees Leadership Company Name Shared Values Waste
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sustainible organisation performance. London: CIPD. Michelli‚ J. (2008‚ August 18). Take It From Ritz-Carlton: Data Is Nothing Without the Personal Touches. Retrieved September 10‚ 2011‚ from Customer Think: http://www.customerthink.com/article/data_nothing_personal_ritz_carlton Regani‚ S Reiss‚ R. (2009‚ October 30). How Ritz- Carlton Stays at the Top. Retrieved September 12‚ 2011‚ from Forbes: http://www.forbes.com/2009/10/30/simon-cooper-ritz-leadership ceonetwork-hotels.html Sears‚ L Six Sigma
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Information Sheet Main Products and Services of the Organisation East Midlands Ambulance Service NHS Trust (EMAS) provides emergency 999‚ urgent care and patient transport services for 4.8 million people within the six counties of Derbyshire‚ Leicestershire‚ Rutland‚ Lincolnshire‚ Northamptonshire and Nottinghamshire. Main Customers Our main customers are members of the public calling 999 emergency services. In addition we have a Patient Transport Service (PTS) who undertake journeys
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Starbucks HR Practices Vinecia Kakou MGT 555 V Global Human Resources Management July 14‚ 2014 Introduction Starbucks is a globally recognized coffee and beverage brand that has rapidly made strides into all major markets worldwide. The company has an advantage over its main competitors considering the outstanding teams of employees they have in their corporate offices and in their retail stores. Starbucks is so well known throughout the western hemisphere that it has become a household
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