Coursework 2 In this coursework I will be discussing the statement below with reference to Smith et al’s (2008) with an analytic study of NHS Direct call centre‚ a telephone health helpline in England. ‘The development of advanced IT-based services depends not on technology itself‚ but on particular choices about work organization and the empowerment of front line staff’… Technology has advanced ever so much in the past 100 years in different aspects of life; communication is one of the biggest
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BTEC Apprenticeship Assessment Workbook Level 2 Health & Social Care 1. THE APPRENTICESHIP AND YOUR ROLE 1 In this induction section you will show that you understand the employer/employee relationship and what someone who works in the health and social care sector is required to do. The Workbook will help you to show that you follow agreed ways of working. KNOWLEDGE AND UNDERSTANDING Task 1 WorkSkills: Unit 1: 1.1‚ 1.2 Task 1a Complete the spider diagram below to show that
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interpersonal skills to build trusted and clinical relationship with many patients. In other to protect the identity of the placement provider and maintain confidentiality for the patients‚ I will refer to my placement providers as ‘East and West Mental Health Trust‚ Community Treatment and recovery team‚
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foundation (semi-independent) National Health Service Trust comprising of two tertiary care heart and lung hospitals‚ the Royal Brompton Hospital in Central London and Harefield Hospital in Harefield on the London/Buckinghamshire border. The organisation has been a single NHS Trust since 1998‚ prior to which it was two separate NHS Trusts. The organisation has 3104 staff of which approximately 300 are doctors‚ 1200 are nurses (the largest single staff group)‚ 650 are Allied Health Professionals and the
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Increase the Efficiency of GP Appointment Service [‘GPCare’ Android Based Mobile application] Mohammad Salim Uddin August 2014 A dissertation submitted in partial fulfilment of the requirements for The award of M.Sc. in Applied Computing Glyndwr University‚ London Abstract The current system and procedures that are in place at healthcare system in UK are somehow not efficient especially for patient access to online appointment booking service. Within current system a patient needs
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M. . (2015). Mental health service budgets ’cut by 8% ’. Available at: http://www.bbc.co.uk/news/health-31970871. (Accessed 23rd April 2015). Care Quality Commission. (2015). Involving people who use services. Available at: http://goo.gl/SJxk6x. (Accessed 21st April 2015). Clinical Ethics Network. (2015). Ethhical Issues. Available: http://www.ukcen.net/index.php/ethical_issues/resource_allocation/ethical_considerations3. Last accessed 10th April 2015. Department of Health‚ (2012). ‘No Decision
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called the cornerstone of the Government’s mental health policy. It was introduced in 1991 and is intended to be the basis for the care of people with mental health needs outside hospital. It applies to all people with serious mental health problems who are accepted as clients of specialist mental health services. In many cases‚ the CPA comes into play while someone is a psychiatric hospital in-patient (not necessarily detained under the Mental Health Act)‚ and creates the framework for discharge planning
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Products and Services of the Organisation East Midlands Ambulance Service NHS Trust (EMAS) provides emergency 999‚ urgent care and patient transport services for 4.8 million people within the six counties of Derbyshire‚ Leicestershire‚ Rutland‚ Lincolnshire‚ Northamptonshire and Nottinghamshire. Main Customers Our main customers are members of the public calling 999 emergency services. In addition we have a Patient Transport Service (PTS) who undertake journeys to and from routine health appointments
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Investigation into Accessibility of Health Services in the UK Contents Abstract………………………………………………………..…P. 3 Introduction…………………………………………………...…P. 4-7 Method………………………………………………………..….P. 8-9 Results………………………………………………………....…P. 10-13 Discussion…………………………………………………….….P. 14-15 Appendix …………………………………………………..….....P. 16-21 References………………………………………………………..P. 22-23
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skills and abilities of their teams‚ that they regularly update their team and that the team regularly update them. Each team member needs to feel confidence in themselves and the other members of the team‚ e.g‚ trust that regardless who visits a service user‚ the quality of care providedwill be of a high standard. – bliss To create a healthier and safer practice environment for both nurses and patients‚ a strong nursing leadership is needed (Baker et al. 2004‚ IOM 2004). – casterle to empower
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