1 A Project Report on Customer Satisfaction Survey of Maruti Udyog Ltd. MBA (INDUSTRY INTEGRATED) SEMESER - 4 SUBMITTED BY:Vinay Krishna Dasi PROJECT GUIDE Mrs.Rashi Ghagade INTERNATIONAL INSTITUTE FOR LEARNING IN MANAGEMENT BUSINESS SCHOOL IILM BS KNOWLEDGE TOWER‚ SECTOR 11/20‚ BELAPUR‚ NAVIMUMBAI 400614 EASTERN INSTITUTE FOR INTEGRATED LEARNING IN MANAGEMENT UNIVERSITY 1 EIILM UNIVERSITY 2010 CERTIFICATE This is to certify that Mr.Vinay Krishna Dasi (Enrollment No:- EIILMU/O8/F0726) has successfully
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MERRIAM-WEBSTER DICTIONARY‚ the definition of challenge is “to arouse or stimulate especially by presenting with difficulties.” (MERRIAM-WEBSTER DICTIONARY) II. Thesis statement Challenge exists everywhere; everyone would meet challenge in every period. III. Preview statement In my opinion‚ challenge is a kind of breakthroughs experience which could explore oneself physically and mentally. Body I. First main point Challenge can extremely stimulate human potential and
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MARUTI SUZUKI & INDIAN PREMIUM CAR SEGMENT Interim Report - Marketing Management INTRODUCTION: Indian automobile industry currently contributes 5% to India’s current GDP of $1.4 trillion. The projected size in 2016 of the Indian automotive industry varies between $ 122 billion and $ 159 billion including USD 35 billion in exports. This translates into a contribution of 10% to 11% towards India’s GDP by 2016‚ which is more than double the current contribution. We can safely assume the passenger
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Artificial intelligence Artificial intelligence (AI) is the intelligence of machines and robots and the branch of computer science that aims to create it. It is "the study and design of intelligent agents" where an intelligent agent is a system that perceives its environment and takes actions that maximize its chances of success. John McCarthy‚ who coined the term in 1955‚ defines it as "the science and engineering of making intelligent machines." Artificial intelligence is used for logistics
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Oracle Business Intelligence: A Case Study Introduction We live in an everyday changing world where technology is constantly generating data and valuable information for organizations and communities‚ which is often overlooked or undervalued. Business Intelligence is a concept‚ accompanied by a set of tools and techniques that powers the use of data towards business strategies and goals already established. It enhances the use of technology for competitive advantage through better use of information
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International Journal of Business and Management Tomorrow Vol. 2 No. 10 Factors Affecting Customer Satisfaction: A Study on Maruti Suzuki Mahesh L‚ Faculty‚ Maharani’s Arts and Commerce College for Women‚ Mysore Amulya.M‚ Assistant Professor‚ Department of Studies in Business Administration‚ University Of Mysore‚ Mysore Abstract Exceptional customer service results in greater customer retention‚ which in turn results in higher profitability. Customer loyalty is a major contributor
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To Study various HR policies of Maruti Udyog Limited CHAPTER I - INTRODUCTION AUTOMOBILE INDUSTRY: Indian automobile industry has grown in leaps and bounds since 1898‚ when a car had first touched the Indian streets for the first time. At present it holds a promising tenth position in the entire world with being #2 in two wheelers and #4 in commercial vehicles. Withstanding a growth rate of 18% per annum and an annual production of more than 2 million units‚ it may not be
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Maruti Suzuki India Ltd. Fundamental Company Report Including Financial‚ SWOT‚ Competitors and Industry Analysis Phone: +44 20 8123 2220 Fax: +44 207 900 3970 office@marketpublishers.com http://marketpublishers.com Phone: +44 20 8123 2220 http://marketpublishers.com Maruti Suzuki India Ltd. Fundamental Company Report Including Financial‚ SWOT‚ Competitors and Industry Analysis Date: Pages: Price: ID: December 1‚ 2014 50 US$ 499.00 M68045ACBBABEN Maruti Suzuki India Ltd. Fundamental Company
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Introduction Maruti Udyog Limited is a subsidiary of Suzuki Motor Corporation‚ the largest manufacturer of mini passenger vehicles in Japan in terms of sales volumes. Suzuki was also the eleventh largest vehicle manufacturer in the world and the fourth largest manufacturer in Japan in terms of worldwide sales volumes in 2000. Maruti was ranked twentieth in terms of worldwide sales volumes amongst vehicle manufacturers‚ and has been the largest passenger car manufacturer in India. In fiscal 2002
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Maruti Suzuki- “Count on us“ Introduction :- Maruti Suzuki India Limited (maruti suzuki)‚ commonly referred to as Maruti and formerly known as Maruti Udyog Limited‚ is an automobile manufacturer in India. It is a subsidiary of Japanese automobile and motorcycle manufacturer Suzuki. As of November 2012‚ it had a market share of 37% of the Indian passenger car market. Maruti Suzuki manufactures and sells a complete range of cars from the entry level Alto‚ to hatchback Ritz‚ A-Star‚ Swift
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