INTRODUCTION Sales force management systems are information systems used in CRM marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system‚ in which case they are often called customer relationship management (CRM) systems. Sales force management systems are essentially the same thing as sales force automation system (SFA). A SFA‚ typically a part of a company’s customer relationship management system
Premium Sales Customer service Customer relationship management
Porter ’s five forces is a framework for the industry analysis and business strategy development developed by Michael E. Porter . It draws upon Industrial Organization (IO) economics to derive five forces that determine the competitive intensity and therefore attractiveness of a market. Three of Porter ’s five forces refer to competition from external sources. The remainders are internal threats. It is useful to use Porter ’s five forces in conjunction with SWOT analysis (Strengths‚ Weaknesses
Premium Strategic management Management
Markets‚ Marketing and Strategy Seminar 3 Week 5. Your task for next Monday’s in-class tutorial is to locate two substantive sources of information relating to the Porter’s 5 forces framework that affect the Airline industry. M.Porter’s framework Source http://www.investopedia.com/features/industryhandbook/airline.asp A -Threat of New Entrants is low (=The existence of barriers to entry (patents‚ rights‚ etc.) The airline industry is so saturated that there is hardly space for a
Premium Airline Barriers to entry
immediately itself from KYE and threatened to terminate production contracts. Like Foxconn-Apple case‚ KYE’s malpractice and Microsoft’s ignorance have together created a no-win situation among both of them‚ workers‚ surrounding communities and the environment. The following paragraphs analyze the social and environmental issues of KYE-Microsoft case. Infringement of human rights Throughout the same report‚ examples of infringement of human rights are found everywhere‚ for example‚ the military
Premium Human rights Investment Strike action
Five Forces Model (Highly Negative. Range from 1-5) Rivalry (3) 1. How many companies in industry? As Nike is an international company that has their product selling worldwide‚ they have countless of competitors‚ including many domestic local firm. However‚ not all of these companies have the power to compete with Nike‚ only a few international companies are Nike¡¦s major competitors‚ for instance‚ Adidas and Reebok. 2. How do they compete each other in term of 4P marketing strategy Product:
Premium Athletic shoe Nike, Inc. Michael Jordan
Five Forces analysis of the Construction Industry in Sweden “The authors conclude that the less competitive a market environment‚ the higher will be the amount of corruption by giving public servants the incentive to extract some of the monopoly rents through bribes.” (Lambsdorf‚ 1999) Industry background: The Swedish construction business consists of four main actors namely JM‚ NCC‚ PEAB and Skanska that historically have had exclusive rights to bid on large-scale governmental projects
Premium Sweden Bribery Political corruption
Environmental forces The environmental forces are the external forces of Pizza Hut that will directly or indirectly influence the organization. There are six environmental forces of Pizza Hut such as competitive‚ economic‚ political‚ legal and regulatory‚ technological‚ and socio cultural. Competitive Forces There are 3 types of competitors that Pizza Hut faced on which include brand competitors‚ generic competitors and total budget competitors. The brand competitors of Pizza Hut such as
Premium Pizza Hut
Michael Porter’s Five Forces Model is a model used to analyze a particular environment of an industry. An industry is a group of firms that market products which are close substitutes for each other‚ such as the automobile industry. According to Porter‚ there are five forces that determine an industry’s long-run profitability and attractiveness. These five competitive forces are the threat of entry of new competitors‚ or new entrants; the threat of substitutes; the bargaining power of buyers; the
Premium Automotive industry Automobile Porter five forces analysis
five forces theory of market competition. How does strategic group analysis provide a refinement to the five forces model? Key words here are: -discuss -Porter’s five forces -strategic group analysis -refinement of it(improve it yaani k extra benefits of strategic group analysis compared to five forces) Strategic decisions have always been a vital part of business as ever since their conception but the word strategy is barely mentioned pre 1960s. However‚ the concepts of strategy were linear
Premium Strategic management Management
The Airline industry provides a very unique service to its customers. It transports people with a high level of convenience and efficiency that cannot not be provided by any other industry or substitute. Airline companies pride themselves on the way they treat their customer during the flight. They have things such as food‚ drinks‚ entertainment‚ and a welcoming staff. The service of transportation is provided in other industries but the airline surpasses all of them when it comes to timeliness.
Premium Airline Avianca Southwest Airlines