"1 describe how to respond to complaints in health and social care enviroment" Essays and Research Papers

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    discrimination I could support equality and inclusion in my day to day work by involving everyone in activities and and making them feel included. I could also have chats with the service users to make them feel comfortable and feel that someone cares and is there for them when they feel down and know that they can talk to me when ever they want. I could reduce discrimination by challenging it and making sure that the person that discriminates realises it is the wrong thing to do and that they

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    Effects of Discrimination Marginalised Marginalisation is the social process by which a person or a group of people are made marginal or become relegated to the edge of society. It is when someone feels isolated from society‚ pushed to the edge of a group and is seen as a less important being. There are many different people who are marginalized for who they are for example‚ people who are experiencing Mental Health problems‚ children in care‚ the homeless‚ travellers‚ disabled‚ the frail‚ elderly‚ people

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    Promoting communication in healthsocial care or children’s and young people’s settings SHC-unit 31 Task 1: Health and social care professionals need good communication skills to develop positive relationships and share information with people using services. They also need to be able to communicate well with people’s families and/or carers and their own colleagues and other professionals. Communication is the process of sharing information between two or more individuals in order to

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    Communication Communication in a health and social care setting is important to improve a persons life and meet their needs. Communication between clients and carers form a bond so that the client can begin to trust the carer. Communication is also important for other reasons. Clients can tell carers how they feel‚ and inform them of any problems they are having. This communication usually occurs when the bond is already formed with the client and the carer. Communication helps the carer gain important

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    Empowering users of Health and Social Care Services The report that follows is a review of the final report from the LA‚ that I will present in the next team meeting. In the discussion I will refer mostly at the National Standards regarding the administration of medication (current UK standards and current legislation‚ national enquiries). To produce a good report‚ I need to include the risks of medication to service users‚ staff and organisation using examples from our context. In order to achieve

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    QUALIFICATION HANDBOOK Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) (3978-51/52/53/54/55/56) December 2011 Version 2.1 (July 2011) Qualification at a glance Subject area City & Guilds number Age group approved Entry requirements Assessment Fast track Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) 3978 19+ There are no entry requirements Portfolio of Evidence‚ Practical

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    Task 1 (A01) Using a variety of research methods write an in depth account about the different types of communication as found in Chapter 2 –Communication in Care settings. This must include strengths and weaknesses and examples of how they can be used in any Health and Social care context. Written communication. Oral communication. Computerised communication. Special methods to include Braille‚ makaton ‚ hand alphabet‚ sign language Task 2 (AO1) Discuss how communication

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    Unit 1 Introduction to communication in Health and Social care 1 Understand why communication is important in the workplace 1. Identify different reasons why people communicate. Communication can be formal and informal. Formal communication could be in a meeting at work‚ where as informal could be chatting with a group of friends. People communicate to get views and information across. People use different ways of communication to express needs and/or feelings‚ to ask questions

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    CU298P Principles of Safeguarding and Protection in Health and Social Care Credit: 3 Level: 2 GLH: 26 Aims This unit is aimed at those working in a wide range of settings. This unit introduces the important area of safeguarding individuals from abuse. It identifies different types of abuse and the signs and symptoms that might indicate abuse is occurring. It considers when individuals might be particularly vulnerable to abuse and what a learner must do if abuse is suspected or alleged.

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    would be a challenging care due to communication and language barriers. Throughout this care I was able to practice my basic nursing skills and learn the importance of nutrition and hydration‚ especially in elderly patients. E Prior to feeding Mrs. K‚ I was told by my colleague that she doesn’t eat much and it’s difficult to understand her needs. I initially felt nervous and uncomfortable to feed Mrs. K due to my previous observations of other staff members providing care for her. However‚ I carried

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