1. A symbol used to convey feeling is called ___________ EMOTICON 2. A _____________ is a series of questions that ask customers to provide feedback on their perception of the support services being offered. CUSTOMER SATISFACTION SURVEY 3. A _____________ transfer only occurs when you stay on the line only long enough to ensure that the call has been transferred successfully. COLD 4. An abbreviation formed from the first letters of a series of words is called _____________. ACRONYM
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Chapter 1 Lecture Accounting is a service activity. Its function is to provide useful financial information about economic entities to interested parties‚ such as managers‚ investors‚ and creditors. Financial accounting provides information to those decision makers who are outside the economic entity‚ such as investors‚ creditors‚ and governmental agencies. Financial accounting information also is used by managers inside the economic entity. A. What is accounting? 1. Identification
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Week 5 DQ1 ------------------------------------------------- The company you work for makes filters for kidney dialysis machines. Several shipments of filters do not meet U.S. Food and Drug Administration (FDA) standards. Since they do not properly filter the kidneys‚ they cannot be sold in the United States. In order to at least partially offset the cost of production‚ the company decides to sell these filters in certain Third World countries where the standards are not as stringent. If your
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Blackberries The relationship between the mother and the father is like a regular marriage‚ it has his up and downs. In the story when the father gets to the house the mother had the food for he already done and served with a lot of care. This demonstrates that she has respect for him and that she cares about him. Just like in the story‚ my parents do the same‚ sometimes they are like teenagers in love and other days they are like mad dogs ready to fight‚ but that is how life is‚ it has
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EDI Level 5 Care‚ Leadership & Management. Unit 1 CU2941. 1:1 Review the range of group individuals whose communication needs must be addressed in own job role. In my job role I communicate with many varied groups. On a daily basis communicate with clients and their families in order to deal with any queries or concerns regarding the support we provide. I have frequent communication with external agencies Social Services‚ CPN other support agencies to
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Leslie Harris has been an advocate for numerous issues‚ now taking on the title President and CEO of Center of Democracy and Technology. She has advocated for many different organizations‚ primarily focusing on different liberties and freedoms. She has obtained a law degree from Georgetown. In addition to being a president and CEO‚ she has opened an advocacy agency‚ worked at a law firm‚ and worked on capitol hill during early advocacy years. Ms. Harris’s policy goals had to do primarily with women’s
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Cover Page 1 Contents 2 Introduction 3 Discussion Rules for Rebuilding 5 Share the Scaled-Down Resources 6 Use Ad Hoc Task Forces to Solve Especially Tough Problems 6 Improving Communications Among Survivors of the Downsizing 7 Understanding the Organization Down Cycle 8 Conclusion 9 Reference 10 Introduction Downsizing is no longer seen as a last resort or a response to crisis. Instead it has become a vital
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American Connector Company ASSIGNMENT #1: Answer the following questions based on the case study for American Connector Company. Write succinct responses and include supporting references‚ tables‚ or graphs where appropriate. 1. How serious is the threat of DJC’s entry into the U.S. market to the American Connector Co. (ACC)? Competitors are a treat to American Connector Company but ACC is its own biggest threat. ACC is very inefficient in its operations – Sunnyvale has an effective utilization
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Company Law: Assignment 1. Advise Sarah and Jane of the advantages and disadvantages of operating their business: a. Separately b. Sarah Jane Pty Ltd c. Sarah Jane Ltd Separately -less cost to set up the business -easy to comply with legal requirement under the corporation act Disadvantages: -you are there on your own unlimited unlimited liability her own asset could in danger as the result of breaches in contract and in tort The advantage of Sarah Jane Pty Ltd: Sarah‚ Jane and their employees
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5 forces of Porter The 5 forces of Porter are named after Michael E. Porter. This model classifies and examines the competitive forces that characterize every single industry plus it helps to give a clear understanding of what the strengths and weaknesses are of each type of industry. In addition to this‚ the 5 forces of Porter were mainly designed as a response to the famous “SWOT Analysis”. These 5 forces are the following: 1. Competition in the industry 2. Potential of new entrants
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