Why do big companies still fail in their use of information technology?
Topics: Management, Information technology, Sales, Computer software, Computer program, Customer service / Pages: 2 (609 words) / Published: Oct 12th, 2014

Chapter 1
Why do big companies still fail in their use of information technology? What should they be doing differently?
The companies fail in use of Information Technology for a variety of reasons. Some reasons are mentioned below
Software: The information system or software of the company plays major role in organization success. The software is often out of date. Software upgrades are essential with the fast growing technology and competitive market.
Human Resource: The second element is human resource which causes company to fail in use of Information Technology. The newly upgraded or installed software are new to users which takes time to understand and operate the new software.
Managers: The managers must have knowledge of new software and must know how to install and operate in the department. It’s the duty of manager to carry output from employees by newly introduced software.
The right time to change software: The Company must identify the time period in the year where they feel the company is not very busy or can have some extra time to install and implement new software.
No solution plan: Companies don’t create a good solution plan. All businesses should have a good plan to introduce new information technology and a good plan to maintain it. Proper installation and maintenance is the key to successful implementation of Information Technology.
Security: Managers are failed to maintained security of the important and operational data. Managers must take care of Company Information and maintain standards to protect company important data from hackers and cyber criminals through fire walls, anti-virus and all necessary measures.
How can information technology support a company’s business processes and decision making and give it a competitive advantage? Give examples to illustrate your answer.
Information Technology plays a vital role in modern world. There are so many different ways that information technology can support a business’s processes

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