AB140 Introduction to Management
POLC Unit 6 Exam Study Guide
The Unit 6 Exam consists of a set of 20 multiple-choice questions. The questions for this Exam are based on Units 3–6, which focused on the POLC Model of Management as covered in the Bateman and Snell text (planning, organizing, leading, and controlling). There are 5 items for each of the four functions. You will be able to enter this Exam only once. There is a 2-hour time limit for this type of Exam. Make sure to complete the exam by the end of Unit 6 on Tuesday evening.
For each item listed below, make sure you understand what the item is referring to, how the textbook defines it and how it applies to business organizations.
Planning ~ Chapter 5 Strategic Planning & Decision Making
Strategic Planning –Strategic Goals
Tactical Planning – Specific Goals & Plans
Operational Planning – Specific Procedures & Processes
Mission – Organization’s Basic Purpose
Strategic Vision – Future Perspective
Organizing ~ Chapter 7 Organizing for Action
Differentiation & Integration
Division of Labor & Specialization
Span of Control
Delegation – Responsibility, Accountability
Functional, Divisional, Matrix, Network
Centralized vs. Decentralized Organizations
Leading ~ Chapter 10 Leadership
Leading & Managing
Supervisory Leadership & Strategic Leadership
5 Sources of Power: Legitimate, Reward, Coercive, Referent, Expert 3 Traditional Approaches to Leadership
Trait Approach – Drive, Leadership Motivation, Integrity, Self-confidence Behavioral Approach – Task Performance Behaviors & Group Maintenance Behaviors, LMZ Theory, Autocratic Leadership, Democratic Leadership, Laissez-Faire Situational Approach – Vroom Model, Fielder’s Contingency Model, Task-motivated Leadership, Relationship-motivated Leadership, Hersey &...
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