Study guide

Topics: Leadership, Police, Problem solving, Skill / Pages: 2 (570 words) / Published: Jul 23rd, 2014
Case Study Hayward CA Within the case study at Hayward California once it was evaluated and community oriented policing and problem solving (COPPS) was introduced there were many changes made. The candidates of the minority were hired; everyone was trained in on the COPPS program to learn and understand. The knowledge of what is expected from the citizens and the department had to become one. It wasn’t us versus them, it was all for one. COPPS philosophy is that you improve the community by quality and quantity of relationships and with that the quality of life will increase. Communities want a sense of belonging and know they have trust and a common goal between the police department and them. The philosophy includes having knowledge of who lives in the community and what they are concerned with. Skills that are needed, is personality and good communication. Citizens want to talk to a knowledgeable individual, not to a wall; the ability to speak on different levels of education and ages in the community. The Police will need to work on sharing information between each other, communication goes both ways. They also need to face problems being proactive, not reactive. Resolving the problem right there and then, not letting the individual wait for an answer by your supervisor. If it is a simple request you should be able to handle it, without repercussion. Some attributes to look for on the screening process, would be problem-solving skills, communication and leadership ability. All three are important and should be considered important part of the COPPS program. Having the understanding of the mission statement and the COPPS program will make them a better Police Officer and successful.
Case Study #1 Adapting to the Role: The Laissez-Faire Supervisor Sgt. Gresham wanted to keep his relationship as a patrol officer than being a supervisor. Being his crew’s friend was more important to him, than making sure they did the job correctly and

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