Seeking Advice

Topics: Communication, Confidentiality, Secrecy Pages: 9 (1485 words) Published: August 10, 2013
Assignment 301

Principles of communication in adult social care settings

Assignment composition

Assignment overview In this assignment, you will complete tasks to demonstrate your knowledge of the importance of effective communication in adult social care settings, and ways to overcome barriers to meet individual needs, wishes and preferences in communication. You will also address the principles and practices relating to confidentiality.

Tasks There are two tasks to this assignment. A Short answer questions B Case study

This is a summary of the evidence required for the unit. Task A Evidence Short answer questions Learning outcomes covered 1.1, 1.2 2.1, 2.2, 2.3, 2.4 3.1, 3.2, 3.3, 3.4, 3.5 4.1, 4.2, 4.3, 4.4

B

Case study

Assignment 301 Principles of communication in adult social care settings

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Assignment 301

Principles of communication in adult social care settings

Assignment mark sheet
Candidate name Centre name Candidate number Centre number

Task A

Evidence Short answer questions

Results

Total marks available 60 Mark Achieved Passed Y/N B Case study Passed Y/N

I can confirm that the evidence listed for this unit is my own work and was carried out under the conditions and context specified in the assessment specification. Candidate signature Date

I confirm that the candidate has achieved all the requirements of this unit with the evidence listed and the assessment was conducted under the specified conditions and context, and is valid, authentic, reliable, current and sufficient. Tutor / assessor signature Quality assurance co-ordinator signature (where applicable) External verifier signature (where applicable) Date Date Date

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Assignment 301 Principles of communication in adult social care settings

Assignment 301 Tasks

Principles of communication in adult social care settings

Task A Short answer questions

See 301 question booklet

Assignment 301 Principles of communication in adult social care settings

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Task B Case study

You are a social care worker and a service user, Hannah, tells you that she is unhappy taking her new medication. She thinks she does not need it and so she is throwing it away. You know from her care plan that Hannah does need to take the medication regularly and gets confused. Hannah begs you to keep this confidential and not tell anyone especially her daughter, who she sees regularly, as her daughter will be very angry. Bi How would you explain the term ‘confidentiality’ to Hannah?

Bii

Describe the possible tensions that may arise between telling others of Hannah’s decision and keeping this information totally confidential.

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Assignment 301 Principles of communication in adult social care settings

Biii

Describe ways to maintain confidentiality in day to day communication.

Biv

Explain when and how a social care worker should get advice about confidentiality.

Assignment 301 Principles of communication in adult social care settings

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Assignment 301

Principles of communication in adult social care settings

Question Booklet Task A Question and Answers

Ai

Identify four different reasons why people communicate. 4 marks

Aii

Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioners. (4 marks)

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Assignment 301 Principles of communication in adult social care settings

Aiii

Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. 9 marks Method How effective is this method?

Aiv

Describe three factors to consider when promoting effective communication. 6 marks

Assignment 301 Principles of communication in adult social care settings

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Av

Describe three verbal and three...
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