recruitment in the banking industry
CHAPTER ONE
INTRODUCTION TO THE STUDY
1.1 Introduction
This chapter examined the background of the study, the statement of the problem, objectives of the study, research questions and the significance of the study.
1.2 Background of the study
According to Coulter (2005), he claims recruitment is defined as the process of locating, identifying and attracting capable applicants for available positions. In Kenya, recruitment of expatriates locally posses a major problem in most companies thus forcing them to source for international talent, which comes along with high costs. Traditional view of employee resourcing concentrated on obtaining people with the right range of skills and attitude for the organization. Creating innovation and flexibility are the key issues in today’s modern business environment and new thinking is not likely to result from people who display the same characteristics from those within the organization (Walter 2001).
1.2.1 Profile of the Barclays Bank of Kenya
B.B.K opened its doors in 1916 and has been in operation since then. It is currently the largest business unit in the Barclays Africa family in terms of contribution to profits and size of operation. The Bank has 69 outlets across the country with the Queensway house branch in Nairobi being the largest. Barclays Kenya was listed in the Nairobi Stock Exchange in 1986.
1.3 Statement of the problem
In the Banking industry, a major challenge has been recruiting candidates with the right academic qualifications, experience and who can be trained on the job to become a company asset. The researchers’ desire is to find out the factors that affect banking industries in the recruitment process.
1.4 Objectives of the study
1.4.1 General objectives
The general objective of the study was to assess the effect of recruitment process in the B.B.K.
1.4.2 Specific objectives
i. To assess the effect of staff turnover on recruitment process in the banking industry. ii. To determine the
INTRODUCTION TO THE STUDY
1.1 Introduction
This chapter examined the background of the study, the statement of the problem, objectives of the study, research questions and the significance of the study.
1.2 Background of the study
According to Coulter (2005), he claims recruitment is defined as the process of locating, identifying and attracting capable applicants for available positions. In Kenya, recruitment of expatriates locally posses a major problem in most companies thus forcing them to source for international talent, which comes along with high costs. Traditional view of employee resourcing concentrated on obtaining people with the right range of skills and attitude for the organization. Creating innovation and flexibility are the key issues in today’s modern business environment and new thinking is not likely to result from people who display the same characteristics from those within the organization (Walter 2001).
1.2.1 Profile of the Barclays Bank of Kenya
B.B.K opened its doors in 1916 and has been in operation since then. It is currently the largest business unit in the Barclays Africa family in terms of contribution to profits and size of operation. The Bank has 69 outlets across the country with the Queensway house branch in Nairobi being the largest. Barclays Kenya was listed in the Nairobi Stock Exchange in 1986.
1.3 Statement of the problem
In the Banking industry, a major challenge has been recruiting candidates with the right academic qualifications, experience and who can be trained on the job to become a company asset. The researchers’ desire is to find out the factors that affect banking industries in the recruitment process.
1.4 Objectives of the study
1.4.1 General objectives
The general objective of the study was to assess the effect of recruitment process in the B.B.K.
1.4.2 Specific objectives
i. To assess the effect of staff turnover on recruitment process in the banking industry. ii. To determine the
References: Cole G.A (1997) Direct Marketing 4th edition Kaila H.L (2002) Organizational Behaviour and Human Resource Management 2nd edition Kathy and David (1999) Management 1st edition