Organisation behavior notes

Topics: Management, Control, Organization Pages: 32 (378 words) Published: October 17, 2014
ORGANIZATIONAL BEHAVIOR
T E N T H

E D I T I O N

OBJECTIVES
LEARNING

AFTER STUDYING THIS CHAPTER AND
LISTENING TO MY LECTUER,I HOPE THTAT
YOU WILL BE ABLE TO:
1. Define organizational behavior (OB).
2. Describe what managers do.
3. Explain the value of the systematic study of
OB.
4. List the major challenges and opportunities
for managers to use OB concepts.
5. Identify the contributions made by major
behavioral science disciplines to OB.

O B J E C T I V E S (cont’d)
LEARNING

6. Describe why managers require a knowledge
of OB.
7. Explain the need for a contingency approach
to the study of OB.

What Managers Do

Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others
to attain goals

Where Managers Work

Management Functions

Planning

Organizing

Management
Functions
Controlling

Leading

Management Functions (cont’d)

Management Functions (cont’d)

Management Functions (cont’d)

Management Functions (cont’d)

Mintzberg’s Managerial Roles

EXHIBIT

1-1a

Mintzberg’s Managerial Roles (cont’d)

EXHIBIT

1-1b

Mintzberg’s Managerial Roles (cont’d)

EXHIBIT

1-1c

Management Skills

Effective Versus Successful Managerial
Activities (Luthans)
1. Traditional management
• Decision making, planning, and controlling

2. Communications
• Exchanging routine information and processing
paperwork

3. Human resource management
• Motivating, disciplining, managing conflict, staffing,
and training

4. Networking
• Socializing, politicking, and interacting with others

Allocation of Activities by Time

EXHIBIT

1-2

Enter Organizational Behavior

Contributing Disciplines to the OB Field

EXHIBIT

1-3a

Contributing Disciplines to the OB Field (cont’d)

EXHIBIT

1-3b

Contributing Disciplines to the OB Field (cont’d)

EXHIBIT

1-3c

Contributing Disciplines to the OB Field (cont’d)

EXHIBIT

1-3d

Contributing Disciplines to the OB Field (cont’d)

EXHIBIT

1-3f

There Are Few Absolutes in OB

x

Contingency
Variables

y

Challenges and Opportunity for OB






Responding to Globalization
Managing Workforce Diversity
Improving Quality and Productivity
Responding to the Labor Shortage
Improving Customer Service

Challenges and Opportunity for OB (cont’d)







Improving People Skills
Empowering People
Coping with “Temporariness”
Stimulation Innovation and Change
Helping Employees Balance Work/Life Conflicts
Improving Ethical Behavior

Basic OB Model, Stage I

EXHIBIT

1-6

The Dependent Variables

y

x

The Dependent Variables (cont’d)

The Dependent Variables (cont’d)

The Dependent Variables (cont’d)

The Dependent Variables (cont’d)

The Independent Variables

Independent
Variables

Individual-Level
Variables

Group-Level
Variables

Organization
System-Level
Variables

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