operations in management
Operations Management is one of the essential business functions and is therefore vital to any organizational system that delivers products and services , for example a bank, airline, or computer manufacturer. At the very core, operations management is all about, designing, creating, controlling and improving the many operational processes within a company (in such system environments).
Operations management deals with a transformation of inputs such as raw materials, labour, capital and information into outputs such as goods and services and can include finished products that are ready for consumptions and semi ready products such as work-in-progress or inputs for other operations. Transformation of inputs usually requires a series of processes (steps) in order to get the desired output. Successful transformation depends on sufficient feedback so that we can continuously control and improve the existing processes. Effective process control could for example suggest that we require a raw material of a different quality, staff with more skills or more information about our customer’s requirements. OPERATIONS MANAGEMENT HAS TO WORK LIKE CLOCK WORK.
MANUFACTURING PROCESSES: Transformation of material into physical goods, goods can be transported and/or stored
SERVICE: Primary value adding activity is not easily transported or stored.
Customers by a product/service bundle.Dining in a restaurant: combined with the FOOD and the experience.
EMIRATES PROCESS: emptying dirty dishes from a flightwashing dishes (enough for LA breakfast, lunch and dinner) making food (handmade) freezingAssembling (All in one hour)
1. Sophisticated operations require many operational decisions. Firstly the operational strategy has to match and support the overall aims of the business. For example are we aiming to be a low-end provider or are we aiming to target the high end luxury market. The operations strategy has to