Mgmt 301 Study Guide
Exam 1 Study Guide
MGMT 301: Day 1
Why study management? 1. You are going to be a manager 2. Makes or breaks situations 3. Important to the people that it effects
Behavior vs Attitude * Managers without training make assumptions based on attitude * Directly observe: ONLY BEHAVIOR * Must infer: attitude, morale, interest, motivation, drive, stress, self-esteem, happiness, job satisfaction. * Replace guess work: * Academic rigor * Scientific investigation * Critical inquiry
Management
Objectives
1. Define management 2. Compare historical and contemporary perspectives of management 3. Define Functions of Management and Mintzberg’s Managerial Roles 4. Identify managerial positions as they relate to organizational hierarchy (preview)
A Definition * MANAGEMENT IS THE PROCESS OF WORKING WITH PEOPLE TO ACHIEVE ORGANIZTIONAL GOALS.
Good managers are both effective and efficient:
To be EFFECTIVE is to actually achieve organizational goals
To be EFFIVIENT is to achieve those goals with optimum utilization of resources.
Historical Perspective * Bureaucracy is the key to efficiency * Communication and technology used to control people (command and control) * Management by command
Modern Perspective * Flexible and involved people are the key to success – agile * Collaboration and teams * Outward looking * Consultation oriented – management by learning
The Contemporary Manager * Acts as an internal consultant * Engages in continuous learning * Delegates and expects results
Major Fuctions: 1. Planning- process of determining the organizations desired future goal and position and deciding how to get there. 2. Organizing – the process of designing jobs, grouping jobs into manageable, units and establishing patterns of authority among jobs and groups of jobs. 3. Leading – process of motivating members of the organization to work together toward
MGMT 301: Day 1
Why study management? 1. You are going to be a manager 2. Makes or breaks situations 3. Important to the people that it effects
Behavior vs Attitude * Managers without training make assumptions based on attitude * Directly observe: ONLY BEHAVIOR * Must infer: attitude, morale, interest, motivation, drive, stress, self-esteem, happiness, job satisfaction. * Replace guess work: * Academic rigor * Scientific investigation * Critical inquiry
Management
Objectives
1. Define management 2. Compare historical and contemporary perspectives of management 3. Define Functions of Management and Mintzberg’s Managerial Roles 4. Identify managerial positions as they relate to organizational hierarchy (preview)
A Definition * MANAGEMENT IS THE PROCESS OF WORKING WITH PEOPLE TO ACHIEVE ORGANIZTIONAL GOALS.
Good managers are both effective and efficient:
To be EFFECTIVE is to actually achieve organizational goals
To be EFFIVIENT is to achieve those goals with optimum utilization of resources.
Historical Perspective * Bureaucracy is the key to efficiency * Communication and technology used to control people (command and control) * Management by command
Modern Perspective * Flexible and involved people are the key to success – agile * Collaboration and teams * Outward looking * Consultation oriented – management by learning
The Contemporary Manager * Acts as an internal consultant * Engages in continuous learning * Delegates and expects results
Major Fuctions: 1. Planning- process of determining the organizations desired future goal and position and deciding how to get there. 2. Organizing – the process of designing jobs, grouping jobs into manageable, units and establishing patterns of authority among jobs and groups of jobs. 3. Leading – process of motivating members of the organization to work together toward