MBA Operational Management
Module assessment:
Assignment – 100%
Assignment brief included at the end of this file.
Literature:
Hill, A., and Hill, T., (2012), Operations management, Palgrave Macmillan; Basingstoke
Johnson, R., and Clark, G., (2012), Service operations management: improving service delivery, FT Prentice Hall; London
Cousins, P., Lamming, R., Lawson, B., and Squire, B., (2008), Strategic Supply Management: Principles, Theories and Practice, Prentice Hall; London.
Fitzsimmons, J., and Fitzsimmons, M., (2010), Service Management: operations, strategy and information technology, McGraw-Hill Higher Education; Boston MA.
Hollins, W., and Shinkins, S., (2006), Managing service operations: design and Implementation, Sage Publications; London.
Slack, N., Brandon-James, A., and Johnston, R., (2013), Operations Management, Pearson; London
Weele, A. (2010) Purchansing and Supply Chain Management. (5th ed.) South-Western Cengage Lerning
Lysons, K. & Farringhton, B. (2006) Purchasing and Supply Chain Management. 7th ed. FT/Prentice Hall, ISBN 0273694383
Journals: California Management Review, Harvard Business Review, International Journal of Production Economics, International Journal of Operations & Production Management, International Journal of Logistics Management, International Journal of Physical Distribution and Logistics Management, International Journal of Production Economics, International journal of Services and Operations Management, Journal of Operations Management, etc.
Topics:
1. Operations strategy
2. Customer service
3. Managing capacity and demand
4. Scheduling operations
5. Waiting, queuing theory and practice
6. Managing inventory
7. Quality management tools and techniques
8. Process analysis and improvement
9. New product and service development
10. Purchasing and supplier management
Module Title
Module Number
JACS Subject Code(s) and % of each subject
ASC Category(ies)
Operations Management
MBA7061
N900
7
Level
Assignment – 100%
Assignment brief included at the end of this file.
Literature:
Hill, A., and Hill, T., (2012), Operations management, Palgrave Macmillan; Basingstoke
Johnson, R., and Clark, G., (2012), Service operations management: improving service delivery, FT Prentice Hall; London
Cousins, P., Lamming, R., Lawson, B., and Squire, B., (2008), Strategic Supply Management: Principles, Theories and Practice, Prentice Hall; London.
Fitzsimmons, J., and Fitzsimmons, M., (2010), Service Management: operations, strategy and information technology, McGraw-Hill Higher Education; Boston MA.
Hollins, W., and Shinkins, S., (2006), Managing service operations: design and Implementation, Sage Publications; London.
Slack, N., Brandon-James, A., and Johnston, R., (2013), Operations Management, Pearson; London
Weele, A. (2010) Purchansing and Supply Chain Management. (5th ed.) South-Western Cengage Lerning
Lysons, K. & Farringhton, B. (2006) Purchasing and Supply Chain Management. 7th ed. FT/Prentice Hall, ISBN 0273694383
Journals: California Management Review, Harvard Business Review, International Journal of Production Economics, International Journal of Operations & Production Management, International Journal of Logistics Management, International Journal of Physical Distribution and Logistics Management, International Journal of Production Economics, International journal of Services and Operations Management, Journal of Operations Management, etc.
Topics:
1. Operations strategy
2. Customer service
3. Managing capacity and demand
4. Scheduling operations
5. Waiting, queuing theory and practice
6. Managing inventory
7. Quality management tools and techniques
8. Process analysis and improvement
9. New product and service development
10. Purchasing and supplier management
Module Title
Module Number
JACS Subject Code(s) and % of each subject
ASC Category(ies)
Operations Management
MBA7061
N900
7
Level