Managment
Management
Stephen P. Robbins
Chapter
tenth edition
Mary Coulter
1
Introduction to Management and Organizations
1–1
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall
OBJECTIVES
1.1 Who Are Managers?
• Explain how managers differ from non-managerial employees. • Describe how to classify managers in organizations.
1.2 What Is Management?
• Define management. • Explain why efficiency and effectiveness are important to management.
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–2
Objectives
1.3 What Do Managers Do?
• Describe the four functions of management. • Explain Mintzberg’s managerial roles. • Describe Katz’s three essential managerial skills and how the importance of these skills changes depending on managerial level. • Discuss the changes that are impacting manager’s jobs. • Explain why customer service and innovation are important to the manager’s job.
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–3
Objectives
1.4 What Is An Organization?
• Explain the characteristics of an organization. • Describe how today’s organizations are structured.
1.5 Why Study Management?
• Discuss why it’s important to understand management. • Explain the universality of management concept. • Describe the rewards and challenges of being a manager.
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall
1–4
Who Are Managers?
• Manager
Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished.
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall
1–5
Classifying Managers
• First-line Managers
Individuals who manage the work of non-managerial employees.
• Middle Managers
Individuals who manage the work of first-line managers.
• Top Managers
Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire
Stephen P. Robbins
Chapter
tenth edition
Mary Coulter
1
Introduction to Management and Organizations
1–1
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall
OBJECTIVES
1.1 Who Are Managers?
• Explain how managers differ from non-managerial employees. • Describe how to classify managers in organizations.
1.2 What Is Management?
• Define management. • Explain why efficiency and effectiveness are important to management.
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–2
Objectives
1.3 What Do Managers Do?
• Describe the four functions of management. • Explain Mintzberg’s managerial roles. • Describe Katz’s three essential managerial skills and how the importance of these skills changes depending on managerial level. • Discuss the changes that are impacting manager’s jobs. • Explain why customer service and innovation are important to the manager’s job.
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–3
Objectives
1.4 What Is An Organization?
• Explain the characteristics of an organization. • Describe how today’s organizations are structured.
1.5 Why Study Management?
• Discuss why it’s important to understand management. • Explain the universality of management concept. • Describe the rewards and challenges of being a manager.
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall
1–4
Who Are Managers?
• Manager
Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished.
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall
1–5
Classifying Managers
• First-line Managers
Individuals who manage the work of non-managerial employees.
• Middle Managers
Individuals who manage the work of first-line managers.
• Top Managers
Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire
Bibliography: • Image: Image http://www.funnytimes.com/cartoons.php?cotw_id=1995 1108 • Management 10/e Stephen P Robbins. Mary Coulter • Management Griffin Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–32