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Management Styles Study Guide

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Management Styles Study Guide
Chapter- Organizing

Organizing, Organizational Structure, Key elements of organizing, Departmentation and its types, Chain of command, Authority, Responsibility, Accountability, Line Authority and Staff Authority, Span of Control, Power, Formalization, Matrix Structure, Team Structure, Learning Organization, Centralization and Decentralization

Chapter- Direction

The meaning of direction, components of direction function.

What is motivation, Theories of motivation- Maslow's Needs Hierarchy

Meaning of communication, types of communication, grapevine, presentation skills

Meaning of Leadership, styles of leadership

Meaning of delegation

Chapter- Control

What is control, why control, MBWA, Three steps in control process

Chapter-Decision Making

What is decision making, step in decision making process,

SAMPLE DISCUSSION / LONG QUESTIONS***

1. What is departmentation? Discuss different forms of departmentalization with suitable examples

2. What is an organizational chart? Draw an organizational chart of any organization of your choice, specifying the type of departmentation.

3. What is communication? Briefly explain any three barriers of communication with suitable examples

SAMPLE MULTIPLE-CHOICE QUESTIONS WITH EXPLATION***

1. Controlling compares ________ to see if goals are being achieved.

A) planned performance to standard performance
B) standard performance to ideal performance
C) actual performance to competitor performance
D) actual performance to planned performance

Answer: D

Explanation: D) Controlling compares how the organization actually performed to the goals and plans that were set during the planning stage of the management process, making "actual performance to planned performance" the correct response and ruling out all other responses. If the actual performance matches what was planned, goals are considered met and

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