MANAGEMENT PROCESS: SCT 210
(a) (i) Management is the process or series of continuing and related activities, involving and concentrates on reaching organizational goals and by working with and through people and other organizational resources.
(a) (ii) Key skills of an effective and efficient manager
1. Leadership and People Management
Attract, retain, motivate, coach and develop team members for high performance: Gain the tools to manage your people – despite differences in culture, working styles and business experience
2. Communication Skills
Communicate, present, assert, and speak senior management language: Frame your ideas in strategic business language, speak and understand the language of senior managers – make a professional impression
3. Business Management Skills
Understand strategy, business functions, decision-making and workflow: Create more value and be a more strategic manager by analysing opportunities, resources and risks with strategic models and tools
(b). MANAGEMENT FUNCTIONS:
The 4 basic management functions that make up the management process are described in the following sections:
(i) PLANNING: Planning involves choosing tasks that must be performed to attain organizational goals, outlining how the tasks must be performed, and indicating when they should be performed.
Planning activity focuses on attaining goals. Managers outline exactly what organizations should do to be successful. Planning is concerned with the success of the organization in the short term as well as in the long term.
(ii) ORGANIZING Organizing can be thought of as assigning the tasks developed in the planning stages, to various individuals or groups within the organization. Organizing is to create a mechanism to put plans into action.
People within the organization are given work assignments that contribute to the company’s goals. Tasks are organized so that the output of each individual contributes to