INFS
11/05/14
Australian School of Business
Information Systems, Technology and Management
INFS1602
INFORMATION SYSTEMS IN BUSINESS
Week 10
Managing Projects
Preparation for Week 11 Workshop
•
Australian
School of
Business
JetBlue and WestJet: A Tale of Two IS Projects (Textbook pp. 404-405)
1. How important is the reservation system at airlines such as WestJet and
JetBlue? How does it impact operational activities and decision making?
2. Evaluate the key risk factors of the projects to upgrade the reservation systems of WestJet and JetBlue.
3. Classify and describe the problems each airline faced in implementing its new reservation system. What management, organization, and technology factors caused those problems?
4. Describe the steps you would have taken to control the risk in these projects. 2
1
11/05/14
Why Study Project Management?
Australian
School of
Business
• Projects are fundamental units of work for IS Professionals
• USD $6.2 Trillion per year!
http://www.zdnet.com/blog/projectfailures/worldwide-cost-of-it-failure-6-2-trillion/7627
3
Systems Development Approaches
Australian
School of
Business
• Also known as the “waterfall” approach • Systematic approach whereby each phase is completed before moving on to the next one
• Discourages “backward” flow
Traditional Systems
Life Cycle
• Emphasizes discipline and proper documentation in each phase 4
2
11/05/14
Requirements Analysis
Australian
School of
Business
5
Alternate Systems Development Approaches
Australian
School of
Business
Prototyping
6
3
11/05/14
Modern Software Development Approaches
Australian
School of
Business
Agile Software Development
7
Agile Development: General Principles
•
Visibility
§ Values individuals and interactions over processes and tools
•
Adaptability
§ Values responsiveness to changes over adherence to plans
Australian School of Business
Information Systems, Technology and Management
INFS1602
INFORMATION SYSTEMS IN BUSINESS
Week 10
Managing Projects
Preparation for Week 11 Workshop
•
Australian
School of
Business
JetBlue and WestJet: A Tale of Two IS Projects (Textbook pp. 404-405)
1. How important is the reservation system at airlines such as WestJet and
JetBlue? How does it impact operational activities and decision making?
2. Evaluate the key risk factors of the projects to upgrade the reservation systems of WestJet and JetBlue.
3. Classify and describe the problems each airline faced in implementing its new reservation system. What management, organization, and technology factors caused those problems?
4. Describe the steps you would have taken to control the risk in these projects. 2
1
11/05/14
Why Study Project Management?
Australian
School of
Business
• Projects are fundamental units of work for IS Professionals
• USD $6.2 Trillion per year!
http://www.zdnet.com/blog/projectfailures/worldwide-cost-of-it-failure-6-2-trillion/7627
3
Systems Development Approaches
Australian
School of
Business
• Also known as the “waterfall” approach • Systematic approach whereby each phase is completed before moving on to the next one
• Discourages “backward” flow
Traditional Systems
Life Cycle
• Emphasizes discipline and proper documentation in each phase 4
2
11/05/14
Requirements Analysis
Australian
School of
Business
5
Alternate Systems Development Approaches
Australian
School of
Business
Prototyping
6
3
11/05/14
Modern Software Development Approaches
Australian
School of
Business
Agile Software Development
7
Agile Development: General Principles
•
Visibility
§ Values individuals and interactions over processes and tools
•
Adaptability
§ Values responsiveness to changes over adherence to plans