Preview

Impact of Visual Merchandising on Consumer Behaviour and Sales of the Product Essay Example

Satisfactory Essays
Open Document
Open Document
509 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Impact of Visual Merchandising on Consumer Behaviour and Sales of the Product Essay Example
VISUAL MERCHANDISING
An Impact of Visual merchandising on consumer behavior and sales of the product

Abstract

Purpose - The Purpose of this paper is to analyze how visual merchandising impacts the behavior of customers and increase the sales of a particular product at three popular retail locations (Big Bazaar, Reliance Fresh, More) in Coimbatore and understanding the consumer perceptions.

Design / Methodology - A survey of about 600 respondents visiting the store.

Research Limitation - The study is limited to respondents visiting to only 3 retail stores of a particular geographic area. Findings may not be generalizeable.

Paper Type - Research Paper

Introduction

Retail location has long been considered as important strategic business decision for a number of reasons. First, consumer store choice decisions are influenced greatly by merchandizing (Arrangement of merchandise) which denotes the relationship between consumer perception of availability and characteristics of decision. Second, retailers may be able to develop a sustainable competitive advantage through merchandizing. Merchandising plays an important role in maintaining a balance between rack stock and the buffer stock. A proper visual merchandising helps the retailer to increase the customer walk-ins and inturn increase the sales of the product.

Visual Merchandising and Retail Communication
Visual Merchandising (VM) is the art of presentation, which puts the merchandise in focus and in perspective too. It educates the customers, creates desire and finally augments the selling process. This is a nascent area of the Indian retail industry, therefore a professional program on Visual Merchandising will go a long way in addressing this gap. The success of the program will be reflected in the better presentations, displays, indoor and outdoor communication about the stores. This course would be a niche specialization in the booming retail sector. Visual Merchandising achieves the

You May Also Find These Documents Helpful

  • Good Essays

    Mickey Drexler - J Crew

    • 862 Words
    • 4 Pages

    Our text, Retail Management describes merchandise management as “the process by which a retailer attempts to offer the right quantity of the right merchandise in the right place at the right time and meet the company’s financial goals. Buyers need to be in touch with and anticipate what customers will want to buy, but this ability to sense market trends is just one skill needed to manage merchandise…

    • 862 Words
    • 4 Pages
    Good Essays
  • Good Essays

    t eatons company IPO

    • 608 Words
    • 3 Pages

    The retail sales industry is usually not one that is attractive to most people to enter into. When considering the high level of competition and constant threat of new entrants, it seems more suitable to those brands that have already established themselves and have a reputation behind them. Customers have the bargaining power since they have the option of spending their money elsewhere if prices or service don’t meet their standards, in which case they can always turn to competition and substitute the brand for another. The department store has the buying power from suppliers if it is large enough to dictate a large amount of volume from them. The larger the order size, the more power is within the department store.…

    • 608 Words
    • 3 Pages
    Good Essays
  • Good Essays

    For this assignment I have been asked to describe how visual merchandising is applied to the three selected retail outlets to an identified range of goods.…

    • 1802 Words
    • 8 Pages
    Good Essays
  • Best Essays

    This article is about consumer complaints as it relates to online shopping and the recovery of the service provided to them. For the most part…

    • 1503 Words
    • 7 Pages
    Best Essays
  • Satisfactory Essays

    Fashion changes very quickly, therefore the styling of clothing changes as well. But to increase the store sale, customer must visualized what is available to the store. Along with marketing strategy, the way merchandiser display the products in the store plays an important role on making profit. As discussed in class during early semester, the customer are most likely to make judgment of store, or visit the store based on how it look from outside.…

    • 284 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Some companies offer discounts for consumers that come to the store or offer extra advice in the store. Ideas are nearly endless. The location of a retail store is typically the most important decision to be made by a retailer since it is what makes a business successful. A decent location is the fundamentals for the success of a retail store. The right location can attract many customers. A slightly different location can distinguish retail outlets with comparable store layout and assortment. As Costco is located right off Highway 99, it is given a great placement since people can see the store from far away on the…

    • 1204 Words
    • 5 Pages
    Good Essays
  • Better Essays

    Swot Analysis Of Nordstrom

    • 1129 Words
    • 5 Pages

    First, product, where retailers decide what to sell on the basis of what their target market wants to buy. Eric Nordstrom says, “Every day, you’ve got to open your doors and sell something. Even if it’s just one shoe”. Next, is place, geography remains the most important factor in choosing a location. Eric Nordstrom, the company’s president, visits each potential location himself before signing off on it. Place is an important commitment of resources that can reduce a business future flexibility (Lamb 2010). Then, there is promotion, where the goal is to help position the store in consumer’s minds; satisfied customers are much more persuasive. Furthermore, price is the key element in a retail store’s positioning strategy. The higher the price, often indicate a higher level of quality, which shows a significant level of reliability. Price also reinforces the prominent image of retailers. The next P in the retailing mix is presentation, the goal is to use all of the store’s space effectively. Finally, personnel, where a salesperson’s job is to persuade shoppers to buy. In my opinion personnel has been most important to Nordstrom’s success. Robert Spector, coauthor of the Nordstrom Way, says his favorite story is of a woman with one leg who jokingly bet a Nordstrom salesperson that he wouldn’t sell her just one shoe. The employee was more than happy to split up the…

    • 1129 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Anthropologie believes that highly visible store locations, broad merchandise selection, creative store design, and visual presentation are key enticements for customers…

    • 738 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    For reasons of confidentiality, these are represented using the following synonyms: ‘The Tailor’, ‘The Gallant Weaver’, ‘Tam o’Shanter’, ‘Wandering Willie’ and ‘Dainty Davie’. Individual questionnaires were designed for each of the retail companies surveyed, based on Schiffman and Kanuk’s (1994) interpretation of the model. Eight attributes of store image, elicited by the initial survey (outlined in Birtwistle and Siddiqui, 1995) as the most significant factors to respondents when they chose where to shop, were used for the first section of the equation (see Table 2). These attributes were also used for measuring respondent evaluation of store image. For the subjective norm, three groups of people who might influence where the individual chooses to shop were deemed to be family, friends and colleagues. The questions used to evaluate attributes on particular stores and questions relating to social influences utilised bipolar scales (from +3 to -3). The remaining questions used a uni-polar scale (Ajzen and Fishbein, 1980). Questions were included to define the demographic profile of respondents as well as indicating which stores - of the five selected - had been patronised in the last six…

    • 5520 Words
    • 23 Pages
    Powerful Essays
  • Better Essays

    Have you ever thought of why superstores put goods in the places that they do? Why are all the healthy fruits and vegetables the first thing you see? They place the healthy fruits and veggies at the front because those are usually necessities people come in for. Have you noticed how they put the milk at the very back of the store? They do that so we may grab a certain item on the way to our actual destination of getting the gallon of milk that we really only came in to purchase. On the way to get the milk we may pass by all the breakfast food products and think how wonderful it would taste with the gallon of milk that we came to buy. This is the process of marketing management.…

    • 1736 Words
    • 7 Pages
    Better Essays
  • Powerful Essays

    We 've heard it again and again - "You never get a second chance to make a first impression".…

    • 2034 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    Bibliography: 1. Alka Sharma andAnkita Nanda(2012).Impulse buying at airport terminals: A case of Indian consumers. Asian journal of management research (2012) Vol. 3 Issue 1, 68- 82.…

    • 3478 Words
    • 14 Pages
    Powerful Essays
  • Better Essays

    planograme

    • 1228 Words
    • 5 Pages

    1) You can't use yesterday's store fixtures to capture the attention of today's shoppers. An educational site in the United Kingdom – BizEd – published an article titled "The Psychology of Shopping." This article reported that retail giants of the 1970s relied heavily upon the philosophy of "pile it high, sell it cheap" and they found success with that philosophy. Since then, though, retailers are using increasingly sophisticated ways to capture the attention of shoppers – which means that you, as a retailer, also need to use contemporary strategies, which include attractive retail fixtures, to keep customers satisfied.…

    • 1228 Words
    • 5 Pages
    Better Essays
  • Good Essays

    The Science of Shopping

    • 1266 Words
    • 6 Pages

    Everyday thousands of retail stores throughout the United States open up their stores in the morning for the sole purpose of attracting customers and selling them merchandise. For this assignment I decided to do a store analysis of the retail giant Wal-Mart. To begin with I will evaluate the store layout and design. Next I will explain the visual merchandising techniques used that Wal-Mart uses. Finally I will discuss the problems and recommendations that I have for Wal-Mart. Wal-Mart has continually been a leader in the retail industry, and it all starts with the layout of the store.…

    • 1266 Words
    • 6 Pages
    Good Essays
  • Powerful Essays

    Merchandising Management

    • 12688 Words
    • 51 Pages

    An Internship Report on “Merchandising Management -A Case study on KUN SOURCING LTD. (a buying house)” Table of Contents | | |Page No. | | |Letter of submission | | | |Certification | | | |Acknowledgement | | | |Executive Summary | | |Chapter : One | |Introduction | | | |1.1 |Objectives of the Study | | | |1.2 |Scope of the Study | | | |1.3 |Limitation of the Study | | |Chapter : Two | |Methodology and information | | | |2.1 |Methodology | | | |2.2 |Type of Research | | | |2.3 |Sampling Design | | | |2.4 |Questionnaire Design | | | |2.5…

    • 12688 Words
    • 51 Pages
    Powerful Essays