IIO course

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Post Graduate Program in Management (PGPM)
Faculty Name Dr. Zubin R. Mulla Year/Term 2014-15/Term-1
Course Name Intelligently Interacting with Others – Part 1 No. of Credits 3
No of Contact Hours 10 hours Session Duration 90 Min.

About the Instructor:

Course Objectives and Key Take Away

This course is designed to help enhance your interpersonal skills -- the skill of interacting with others intelligently. Success in every walk of life depends the most on how well you can interact with others. "Few people consider their lives failures if they have not mastered the calculus, memorized Chinese ideograms, or learned how to play chess at a championship level. Instead, what we all struggle with -- and gut-wrenchingly so -- are our relationships with other people" (O'Toole, 1999: 54). You could of course acquire interpersonal skills through trial and error by learning from your own experiences in life. However, this could involve a huge cost for you and others. For example, learning through trial and error how to interact with one's spouse or one's boss intelligently may be expensive for the person as well as for others in terms of emotional energy drained, career failure, or broken relationships. This course will take you through the accumulated wisdom on interpersonal skills. After all, wise people learn from others' experience and from the accumulated wisdom.

Learning Goals: In addition to the course objectives mentioned above, students should expect to develop the following by end of the course
1. Decision Making Skills and Analytical Ability : An ability to arrive at a feasible criteria for implementation of a decision among a set of equally competitive possibilities ; through quantitative and / or qualitative analysis of data and contextual information / industry analysis .
2. Critical Analysis and Creative Communication Skills: Each student should be able to identify key issues relevant to this course, develop a perspective supported by

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