I Developing Yourself And Others
I work for Trutex Limited which is the Brand leader in School wear and my role within the business is working in our customer service department
Developing yourself and others
AC 1.1
We all have our preferred learning style
Activist - learns best by being having ago, hands on approach
Reflector - learns best by observing, then acts upon this
Theorist - want the bigger picture, not satisfied with what's been given to them, prefer to read a manual.
Pragmatist- very practical person by nature, will only want to learn if they think useful or value to them.
To identify my own learning style I completed Honey and Mumford (above)questionnaire my highest scores were very close which identifies I prefer having a hands on approach, by observing.
I also asked a team member to complete the same questionnaire and this suggested they were pragmatist and had a very practical approach
AC 1.2 to identify my own personal needs I would use the SWOT analysis
Strengths - communication with internal and external customers, be proactive
Weaknesses - Time management, identify which is the most important, learn to say No
Opportunities - what training would help me progress my job role
Threats - Competition from other suppliers , market place change so uniform is not compulsory
I also asked another work colleague to complete the same analysis and I was not surprised we had different answers strengths - attention to detail
Weaknesses - communication opportunities - work shadow so could be more flexible
Threat - if they don’t take on extra responsibilities may feel left behind
AC 1.3 potential barriers for learning could be no financial benefit not relevant to their job role no point in training an old dog new tricks
AC 1.4 whilst there is no financial benefit, you would like to confirm they are one of your best workers and would like to share their knowledge, great ego booster whilst it may not relevant now but in 2, 5 years the business needs may change so make them more flexible
Developing yourself and others
AC 1.1
We all have our preferred learning style
Activist - learns best by being having ago, hands on approach
Reflector - learns best by observing, then acts upon this
Theorist - want the bigger picture, not satisfied with what's been given to them, prefer to read a manual.
Pragmatist- very practical person by nature, will only want to learn if they think useful or value to them.
To identify my own learning style I completed Honey and Mumford (above)questionnaire my highest scores were very close which identifies I prefer having a hands on approach, by observing.
I also asked a team member to complete the same questionnaire and this suggested they were pragmatist and had a very practical approach
AC 1.2 to identify my own personal needs I would use the SWOT analysis
Strengths - communication with internal and external customers, be proactive
Weaknesses - Time management, identify which is the most important, learn to say No
Opportunities - what training would help me progress my job role
Threats - Competition from other suppliers , market place change so uniform is not compulsory
I also asked another work colleague to complete the same analysis and I was not surprised we had different answers strengths - attention to detail
Weaknesses - communication opportunities - work shadow so could be more flexible
Threat - if they don’t take on extra responsibilities may feel left behind
AC 1.3 potential barriers for learning could be no financial benefit not relevant to their job role no point in training an old dog new tricks
AC 1.4 whilst there is no financial benefit, you would like to confirm they are one of your best workers and would like to share their knowledge, great ego booster whilst it may not relevant now but in 2, 5 years the business needs may change so make them more flexible