Good Sport Problem Solution Essay Example

Pages: 15 (3740 words) / Published: Jan 27th, 2009
Problem Solution: Global Communications
Global Communications has recently felt the pressures of competitors in the telecommunications industry. With new competitors entering the field constantly and cable and satellite companies reaching out to new adventures, it makes it increasingly difficult for them to survive. Cable companies have been able to offer complete packages to consumers including telephone, computer and television services with success. The technological edge and financial abilities that larger companies have in the industry creates even more pressure on Global Communications to set themselves apart by becoming a leader in technology and success. Recently stocks for Global Communications have fallen from $28 per share to $11 which leaves them with no choice but to restructure and refocus the company.
With the increased competition that Global Communications has felt senior leaders have had to come up with a plan to structure the company in a way that will help them bring life back in to the company. The following problem solution template will present different alternatives for the company to consider in achieving what is best for everyone involved with the company. The plan will focus on the reputation of the company and those involved with the company both inside and outside of the direct workings.

Situation Analysis
Issue and Opportunity Identification
A new plan formulated by the senor leaders includes many changes with the services that they will offer and the sources of employment for the Global Communications. In an attempt to increase profitability they plan to outsource a portion of their technical call centers to India and Ireland. They would also like to make new services including computer and wireless phone cards available. Once these changes are implemented the company should experience a 40% decrease in costs associated their call centers.
These changes will create a decrease in the number and quality of jobs that are

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