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Effective relationship and communication with children and young people and adults

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Effective relationship and communication with children and young people and adults
Communication
“It is the activity of conveying information through the exchange of thoughts, messages or information, as by speech, visuals, signals, writing, or behavior. It is the meaningful exchange of information between two individuals.”

Relationship
“The way in which two or more people or things are connected.”

Relationships with children are especially tender and deserve extra attention and care as children are developing their concepts of the world and their place in it. We are role models for children and young people; depending on ourselves this can be positive and negative one. We have the responsibility to create an environment with which they are able to share every problem with us.

A previous research shows that developing an effective professional relationship makes a real difference in improving outcomes for service users. No matter how programs and funding may change, it is the human relationships that are ‘core to delivery of effective services.’ Yet too often they are overlooked. The Munro review also identifies the importance of forming relationships with families and the skills and experience of the social workers in being able to achieve this. Development in other parts of the UK including a strategy for social work reforms in Wales and the children’s hearings act legislation on Scotland are underpinned by the importance of professional expertise and knowledge in improving outcomes for children and young people.
York consulting was commissioned by action for children to undertake research to articulate how Action for children professionals develop effective relationships with parents and how this makes a difference for children and young people.

Professional, respectful relationship with children and young people
Developing and maintaining respectful relationships is the foundation for working effectively as a professional. It requires professionals to respect the values of each family, even when they differ

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