E Business Essay Example

Management Information Systems: Managing the Digital Firm, 11e (Laudon/Laudon)
Chapter 2 Global E-Business: How Businesses Use Information Systems

1) Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information.
Answer: TRUE
Diff: 1 Page Ref: 45
AACSB: Reflective thinking skills
CASE: Content
Objective: 2.2

2) Deciding whether to introduce a new product line is the responsibility of an operational manager.
Answer: FALSE
Diff: 2 Page Ref: 45-47
AACSB: Analytic skills
CASE: Analysis
Objective: 2.2

3) Tata Motors had to revise many of its manufacturing processes to support digital manufacturing.
Answer: TRUE
Diff: 3 Page Ref: 42
AACSB: Use of information technology
CASE: Content
Objective: 2.1

4) Transaction processing systems are most commonly used by the senior management level of an organization.
Answer: FALSE
Diff: 2 Page Ref: 45
AACSB: Use of information technology
CASE: Content
Objective: 2.2

5) A transaction processing system is a computerized system that performs and records the daily routine transactions necessary to conduct business.
Answer: TRUE
Diff: 1 Page Ref: 45
AACSB: Use of information technology
CASE: Content
Objective: 2.5

6) A hotel reservation system is a typical example of a management information system.
Answer: FALSE
Diff: 2 Page Ref: 45
AACSB: Use of information technology
CASE: Content
Objective: 2.5

7) Management information systems typically support nonroutine decision making.
Answer: FALSE
Diff: 2 Page Ref: 48
AACSB: Use of information technology
CASE: Content
Objective: 2.2

8) Enrolling employees in benefits plans is a business process handled by the finance and accounting function.
Answer: FALSE
Diff: 2 Page Ref: 43
AACSB: Use of information technology
CASE: Content
Objective: 2.1

9) Functional systems that support business processes within a single