conflict management Essay Example

Pages: 3 (543 words) Published: January 17, 2014
University of Phoenix Material

Conflict Management Plan

1. Identify the available conflict management strategies and their strengths and weaknesses.

Strategy
Strengths
Weaknesses
Collaboration

Makes the team stronger while building morale. Ability to problem solve. Sharing in responsibility Not sharing same ideas
Causes most popular vote
Can be time consuming while coming to an agreement
Competition

Forces team to think outside the box for better results
Cause team members to disagree and never reach a solution
Avoidance

Refocuses team to real problem
Takes personal feelings out of the issue
Problem still exist
Team relationship becomes tainted

Accommodation

Allows the team to come to a resolution by giving and taking Requires some team members ideas to be put on the back burner Compromise

Allows team to come to a solution in a timely manner
May effect team negatively if one member feels they compromise more than others

2. Which of the available conflict management strategies is most appropriate for the current situation with Clyde and Dan? Provide your rationale, including what factors you considered in making your selection. Your response should be at least 100 words.

The most appropriate conflict management strategy for the current situation is collaboration. I feel if both men are brought together to discuss their issues in a non-hostile environment then the real problem will present itself. This will allow both team members to voice their opinions and a resolution can be offered up. Once the problem is in the open they can focus on how to resolve it. I made this selection because it sounds like maybe it could be a personality conflict with a lot of he said she said. The only way to resolve it is to know what the real problem is. The only way to know that is to bring the men together to talk about it.

3. If the selected strategy is not successful, what is your alternate...
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