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Cipd Certificate in Learning and Development Practice Fundation Level

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Cipd Certificate in Learning and Development Practice Fundation Level
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Activity 1 ( report of approximately 1500 words ) A). Briefly explore the overview of the Map and its 3 main components – 1. i.e. the 10 Professional Areas, 2. 4 Bands 3. And 8 Behaviours

B). Access the “full map’ for the Professional Area “learning and talent Development” and consider the activities, knowledge and behaviours for either Band 1 or band 2

C.) Rapport based on research from activates 1.B 1. Summarise, in a few sentences, the HRP Map including the 2 key professional areas ( “Strategy, Insight & Solutions” and “ Learning and Managing” )

2. Comments on the activate Activity 2 Activity two ( report of approximately 1500 words )

A). With reference to you own (or other identified) role, outline how an L&D practitioner should ensure the services they provide are timely and effective. Your response should include:

1. Understanding customer needs ( include examples of 3 different customers might conflict and have to be prioritised ) 2. Communicating effectively ( include examples of 3 different communication methods and advantages and disadvantages of each ) 3. Building and maintaining effective service ( including building relationships, resolving complaints , dealing with difficult customers, meeting time and budget constraints, and seeking continuous improvement)

Activity 1.A

Briefly explore the overview of the Map and its 3 main components –
i.e. the 10 Professional Areas,
4 Bands
And 8 Behaviours

HRProfession map

– sets out what LD practitioner need to know , do and deliver at all stages in their career, by the specialists or generalists , working in the UK or internationally. It sets the benchmark for LD excellence and the LD function.
The map is firmly rooted in the real world having been created whit LD practitioner drawn from every size of organisation and across every sector. Structured around the ten professional areas of LD activity it focuses on the knowledge,

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