Approaches to Ethical Dilemmas

Topics: Philip Zimbardo, Airline, Northwest Airlines Pages: 2 (724 words) Published: May 2, 2014
Outlined below are the characteristics of the situation that might have led Lund to choose inaction over whistling blowing. At the most basic level, the responsibility of the FAA is not to work in favor of any particular airlines, but to ensure these airlines are in working in accordance with the regulations of the FAA. Thus the passenger safety is ensured. Northwest airlines had filed many complaints against Lund, especially when he delayed the plane schedules. Lund reported a passenger-seat defect in 5 DC-10 aircrafts and prevented their takeoff. Though the paperwork had been signed off, the repair was not performed properly. In fact he was assured that the airlines would fix the problem, but it could not be verified. In another instance, the oxygen masks were not properly enabled, and he had to stop the plane till the problem was fixed. Had such problems be truly verified and rectified, Lund would not have blown the whistle. Secondly, when he raised safety concerns against the Northwest airlines, about the replacement mechanics, instead of taking action against the airlines, his superiors had punished him. He was demoted to a desk job and his badge was confiscated. This forced Lund to blow the whistle. Lund and his fellow inspectors had performed extensive safety practices, and reported the issues to their superiors. But, when Lund came to know that their superiors were ignoring their safety recommendations, he had no choice other than to file the special safety recommendation report. Had his superiors taken into account their recommendations, he could have chosen to be inaction.

Lund had definitely taken a hard stand in this case. According to Lund, it is his duty to ensure that all the passengers have a safe travel. He feels it is his duty to raise any safety issues and recommend his FAA superiors to take appropriate actions. When he drafted a memo against the Northwest facilities, the FAA management started trying to fire him. He was put to a lot of...

References: Zimbardo, Philip (2007). The Lucifer Effect: Understanding How Good People Turn
Evil. New York, NY: Random House.
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