December 5, 2013
Chapters 11 & 12 Case Problems
Chapter 11 Case 1 Page 429
1. Why did PACCAR commit such a large amount of resources to electronic systems during the recession?
PACCAR decided to commit such a large amount of resources to electronic systems during the recession because they knew it was something they needed to introduce in their company to stay competitive. It also would help their staff with smart technology as it relates to navigation and engine performance. PACCAR knew that with these upgraded systems they could both have better intelligence for their customers as well as better navigation and output readings for their drivers. Even though it was during a recession, PACCAR saw this as an opportunity to do some in house improvements.
2. What are the beneﬁts of PACCAR’s new navigation system and diagnostic system to truck drivers?
The benefits of PACCAR’s new navigation system and diagnostic system to truck drivers are abundant. With the new diagnostic system drivers can keep an eye on anything wrong with their truck and with new software updates to only add gauges, it seems like drivers will be able to see a small problem and fix it before it becomes a bigger problem. The new navigation system shows drivers heights of bridges, weight limits on bridges, rest stops, weigh stations, and anything else a driver may need. As we all know it is hard navigating somewhere you’ve never been before. With this navigation system the driver doesn’t have to worry about any height or weight issues because the system knows any restrictions.
3. What are the beneﬁts to PACCAR of collaborating with outside companies in building new systems?
Some benefits to PACCAR collaborating with outside companies in building new systems are that they have an already knowledgeable group working on the new systems and that they, in turn, get taught that knowledge and can take on the responsibility of upkeep and updating the system...
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