A Study of the Relationship Between Absenteeism and Job Satisfaction

Topics: Job satisfaction, Leave, Sick leave Pages: 57 (20059 words) Published: September 29, 2012
Absenteeism - employees not showing up for work when scheduled is a major problem for organizations. Absenteeism is a habitual pattern of absence from a duty or obligation. Traditionally, absenteeism has been viewed as an indicator of poor individual performance, as well as a breach of an implicit contract between employee and employer

As competitiveness of companies increases and fierce cost reduction applied to all factors of production, more attention is being given to reduce workplace absenteeism and its associated cost. Most research has concluded that absence is a complex variable and that it is influenced by multiple causes, both personal and organizational. Job satisfaction has been noted as one of the factors influencing an employee’s motivation to attend. The aim of the present study is to determine whether there is a relationship between job satisfaction and absenteeism in Beverages Department of Cadbury Nigeria Plc Agbara factory Thirty seven respondents completed a questionnaire to identify their levels of job satisfaction. To ascertain the extent of absenteeism, respondents were asked to report on their number of days absent and their absence frequency within a six month period. Results indicate that there is a weak, inverse relationship between both the number and frequency of sick leave days and the job satisfaction levels of the sampled employees. The relationship between job satisfaction level and absenteeism was also investigated.. There was statistically significant correlation between job satisfaction level of respondents and absenteeism

Employee absenteeism is a costly personnel problem that concerns employers. Studies show consistent patterns of absence behavior across organizations o f varying sizes, industries and indifferent regions of the country. An understanding of the relationship between job satisfaction and absenteeism may provide important insight for public managers who must cope with the consequences of employee absenteeism. Understanding these factors may help pub1ic managers design policies that provide positive work environments prompting employees to have positive feelings about the work situation. The cost o f absenteeism can be a significant drain on companies’ budgets. Research has identified several significant costs associated with absenteeism:

1. Overtime, extra hours for part-time employees or over staffing to prevent 2. Regular fringe benefits that must be paid when workers are absent; 3. Costs of maintaining and administering an absence control system; 4. Time spent by supervisors revising work schedules, counseling and reprimanding workers, and checking on output of substitutes; 5. Reduced productivity and morale among co-workers;

6. Higher level of turnover, grievances and tardiness.

This study will investigate the relationship between absenteeism, job satisfaction, certain personal characteristics, and certain situational factors for employees in Beverages Department of Cadbury Nigeria Plc Agbara factory. A review of the relevant 1iterature and discussion of the conceptual framework of the study including the hypotheses that will be examined are presented in Chapter 2. Chapter 3 provides a discussion of the background and setting for the study. Methodological information, including a discussion of data collection, variable measurement, and statistical tools used to analyze the r e s u l t s are included in Chapter 4. The findings of the study are presented in Chapter 5. Chapter 6 presents conclusions and suggestions for action.


The literature review will endeavor to provide a theoretical body of knowledge related to the two variables of the present study, namely absenteeism and job satisfaction. The main purpose of the present study is to determine whether there is a statistically significant relationship between...

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