Preview

A STUDY OF THE CONTEMPORARY ISSUES OF HUMAN RESOURCE MANAGEMENT IN THE RETAIL SECTOR OF SAUDI ARABIA

Powerful Essays
Open Document
Open Document
5145 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
A STUDY OF THE CONTEMPORARY ISSUES OF HUMAN RESOURCE MANAGEMENT IN THE RETAIL SECTOR OF SAUDI ARABIA
ijcrb.webs.com

JANUARY 2013

INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS

VOL 4, NO 9

A STUDY OF THE CONTEMPORARY ISSUES OF HUMAN
RESOURCE MANAGEMENT IN THE RETAIL SECTOR OF SAUDI
ARABIA
Dr. Mohammed Owais Qureshi (Corresponding Author)
Faculty, Department of Human Resource Management, King AbdulAziz University, Rabigh,
Kingdom of Saudi Arabia

Dr. Zaid Ahmed Ansari
Assistant Professor, HOD, Department of Marketing, Director Research, King AbdulAziz
University, Rabigh, Kingdom of Saudi Arabia

Dr. Syed Rumaiya Sajjad
Assistant Professor, HOD, Department of Health and Hospital Management, , King
AbdulAziz University, Rabigh, Kingdom of Saudi Arabia
Address for Correspondence
Department of Human Resource Management, College of Business (COB),
King AbdulAziz University, Rabigh, Saudi Arabia, Pin Code: 21911.
ABSTRACT
The present study is an attempt to find out the contemporary issues of Human Resource
Management in the retail sector of Saudi Arabia. The Kingdom of Saudi Arabia has a robust economy and a stable market and without doubt oil is the backbone of the Saudi economy but in addition to that the kingdom has invested tremendous effort in diversifying its economy to include industry, trade, service sector’s especially the retail sector to boost its economy. In this study, contemporary issues of human resource management in the retail sector of Saudi
Arabia, the researcher shall critically examine contemporary developments in human resource, like new challenges in the recruitment and selection of human resource, developing human resource skills and capabilities in the retail sector. The retail sector is set for extended growth due to the higher domestic spending power. The study concludes that because of the growth of retail sector, human resource management has also become more eminent in relation to other managerial initiatives. Although human resource management activities in the retail sector in the



References: Ali, A. (2005). Islamic perspectives on management and organization. Cheltenham: Edward Elgar Publishing. Becker, B., Huselid, M., & Ulrich, D. (2001). The HR Scorecard: Linking People, Strategy, and Performance. Benson, G. S., Young, S. M., & Lawler III, E. E. (2006). High-involvement work practices and analysts ' forecasts of corporate earnings Bernardin, H. (2002). Human resource management: an experiential approach. London: McGraw-Hill/Irwin. Budhwar, P., & Debrah, Y. (2004). Human Resource Management in Developing Countries. London: Routledge. Budhwar, P., & Mellahi, K. (2006). Managing Human Resources in the Middle East. London: Routledge. Campion, M., Fink, A. & Ruggeberg, B. et al. (2011). DOING COMPETENCIES WELL: BEST PRACTICES INCOMPETENCY MODELING (2003). Cascio, W. (2003). Managing Human Resources: Productivity, Quality of Work Life, Profits (6th ed.). New York: McGraw-Hill Education. Delery, J. E. (1998). Issues of fit in strategic human resource management: Implications for research. Human Resource Management Review, 8(3), 289. Dransfield, R. (2000). Human resource management. Oxford: Heinemann. Durai, P. (2010). Human Resource Management. New Delhi: Pearson Education India. .(2012). Keister, L. & Southgate, D. (2011). Inequality: A Contemporary Approach to Race, Class, and Gender. New York, NY: Cambridge University Press. Kleynhans, R. (2006). Human resource management. Cape Town: Pearson South Africa. Kulik, C.T.(2004). Human resources for the non-HR manager. Mahwah, NJ: Erlbaum Kumar, R Martin, J. (2008).Human Resource Management. London:SAGE Publications Ltd. Michel T. & Chênevert, D. (2008). Influence of Compensation Strategies in Canadian Technology-Intensive Firms on Organizational and Human Resources Performance Group & Organization Management Milkovich,G.T., and J.M.Newman.(1999).Compensation.New York: Irwin McGraw-Hill. Nankervis, A., Compton, R & Morrissey, B. (2009). Effective Recruitment and Selection Practices, 5th ed. Orloff, A. (2011). Saudi Arabia: Retail spending to rise to $ 100 billion. Retrieved on January 7, 2011 from http://sachaorloff Pawan S. Budhwar, Yaw A. Debrah (2001). Human Resource Management in Developing Countries Poole Michael,(2004) Human Resource Management: Critical Perspectives on Business and Management,

You May Also Find These Documents Helpful

  • Good Essays

    Hcs/341 Week 1

    • 620 Words
    • 3 Pages

    A number of issues affecting the employment roles of the human resource organization can be classified below external and internal. The outer aspects consist of the level of education, the existing outlooks in society (the sort of attitude toward work), the several rules and policies that straight affect recruitment, the monetary situation, and the supply of and demand for the manpower outside the enterprise. Reasons that affect employment and employment turnover are considered to be a huge difficulty encountered by human resource managers. In a research…

    • 620 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    BUSI 342 DB 1

    • 292 Words
    • 1 Page

    Ulrich, D., Brockbank, W., Johnson, D., & Younger, J. (2007). Human resource competencies: Responding to increased expectations. Employment Relations Today (Wiley), 34(3), 1-12. doi:10.1002/ert.20159…

    • 292 Words
    • 1 Page
    Satisfactory Essays
  • Powerful Essays

    Living in the 21st century, the world of human resource management is changing more rapidly than can be imagined. As such, HRM in many organizations are facing constant challenges as a result of constant environmental changes ahead of time.…

    • 2769 Words
    • 12 Pages
    Powerful Essays
  • Better Essays

    Gómez-Mejía, L. R., Balkin, D. B., & Cardy, R. L. (2012). Managing Human Resource. Upper Saddle River, NJ: Pearson Education Inc.…

    • 2580 Words
    • 8 Pages
    Better Essays
  • Powerful Essays

    Leadership style is one of the factors that help in achieving the organizational goal. The…

    • 2982 Words
    • 15 Pages
    Powerful Essays
  • Best Essays

    Strategic Hrm

    • 2434 Words
    • 10 Pages

    * Lengnick-Hall, Mark L.; Lengnick-Hall, Cynthia A.; Andrade, Leticia S.; Drake, Brian. (2009). Strategic human resource management: The evolution of the field. Human Resource Management Review , 19 (2), p-64-85.…

    • 2434 Words
    • 10 Pages
    Best Essays
  • Powerful Essays

    References: [1] Becker, Huselid, Ulrich; The HR Scorecard (2001) [2] Garrett Walker and J. Randall MacDonald; Designing and implementing an HR Scorecard; Human Resource Management, Winter 2001, Vol. 40, No. 4, Pp. 365–377 [3] Arthur K. Yeung; Measuring human resource effectiveness and impact; Human Resource Management; Fall 1997, Vol. 36, No. 3, Pp. 299–301 [4] Dave Ulrich; Measuring human resources: An overview of practice and a prescription for results; Human Resource Management, Fall 1997, Vol. 36, No. 3, Pp. 303–320 [5] Arthur K. Yeung, Bob Berman; Adding value through human resources: Reorienting human resource measurement to drive business performance; Human Resource Management, Fall 1997, Vol. 36, No. 3, Pp. 321–335 [6] Richard E. Wintermantel, Karen L. Mattimore; In the changing world of human resources: Matching measures to mission; Human Resource Management, Fall 1997, Vol. 36, No. 3, Pp. 337–342…

    • 10087 Words
    • 41 Pages
    Powerful Essays
  • Satisfactory Essays

    The new economic paradigm is characterised by speed, innovation, quality and customer satisfaction. The essence of the competitive advantage has shifted from tangible assets to intangible ones. The focus is now on human capital and its effective alignment with the overall strategy of organisations. This is a new age for Human Resources. The entire system of measuring HR’s contribution to the organisation’s success as well as the architecture of the HR system needs to change to reflect the demands of succeeding in the new economy. The HR scorecard is a measurement as well as an evaluation system for redefining the role of HR as a strategic partner. It is based on the Balanced Scorecard framework developed by Kaplan and Norton and is set to revolutionize the way business perceives HR.…

    • 319 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Assigment 2

    • 276 Words
    • 2 Pages

    Answer 1: Saudi Arabia is facing the issue of terrorism today as accusations steaming from rumours of terrorists financing activities which made Saudi Arabia a focus in the global war on terrorism. And business has to make a concern of climate as climate is the most important factor for doing trade because most of the population affects with the climate and regional weather. As Saudi Arabia only deals with Oil because climate only allows them to deal with it greatly and rest of the business are not so well doing in the country.…

    • 276 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Budhwar, P.S., & Sparrow, P. R. (2002a). An integrative framework for understanding cross-national human resource management practices. Human Resource Management Review, 12(3), 377-403.…

    • 5411 Words
    • 22 Pages
    Powerful Essays
  • Powerful Essays

    Walmart Hrm Strategies

    • 1824 Words
    • 8 Pages

    The report is based on how the theory and research on Human Resource Management (HRM) influence Wal-Mart stores’ operations. Human Resource management entails management of an organization’s employees. The report covers issues in HRM that Wal-Mart undertakes that should be emulated by other organizations for their success. The critical areas for business success covered by the report include:- Human Resource Planning, HRM and the Law, Job analysis, job design and quality of work, recruiting human resources, employee selection, and human resource development. As a company, Wal-Mart is in the business of selling anything that a customer wish to have in everyday life. Wal- Mart is therefore expected to manage its human resource diligently. The report therefore makes in depth analysis of its operations in terms of management of HRM and how it is entangled with its success Charles (2010).…

    • 1824 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Ashton, D and Sung, J (2005). High performance work practices: linking strategy and skills to perform outcomes.…

    • 4998 Words
    • 20 Pages
    Powerful Essays
  • Best Essays

    Raleigh & Rosse Case Study

    • 1977 Words
    • 8 Pages

    Human Resources Management Raleigh and Rosse (R&R) was founded by Michael Raleigh and Conor Rosse in 1911 as a saddler and equestrian shop. Throughout the years, it became a privately held specialty retailer of luxury goods. Considering that luxury retailers unusually discounted prices and could also access the same luxury goods brands, R&R used the costumer’s experience and his relationship with the company as a competitive differentiator. Since the main goal of the company was to satisfy its consumers providing better services, we can identify the R&R pivotal strategic positions, i.e. those which have the potential to lead to high incremental results for the strategy and value of the company1, as the sales associates, that are the employees who worked on the sales floor, who therefore have more contact with costumers. In order to gain competitive advantage and achieve its goals, R&R store managers were in charge of hiring, training, and continually motivating these sales employees. Since the key factor of advantage was costumer relationship, R&R afforded to offer to their sales association a salary substantially higher than the one offered by their competitors. The salary could also increase due to an employee performance improvement. The sales associates’ performance was measured by weekly sales, and the performance of store managers was based on eleven measures including weekly store revenues and customer satisfaction. So, we can conclude that the company adapted different metrics to different employees. During this period we can also refer that the career prospects for the ordinary employees were not very optimist, since we face a family company in which the…

    • 1977 Words
    • 8 Pages
    Best Essays
  • Satisfactory Essays

    Mr. Oz

    • 818 Words
    • 4 Pages

    Certain parts of these above mentioned staffing measures are of the founding entities whereas the others have been a more evolved set of positions that have been filled though strenuous experience and continuous growth and increasing of knowledge in respects to the position and the required functionality and responsibilities of the Job or Task that requires that position in the first place as I shall cover briefly through this report.…

    • 818 Words
    • 4 Pages
    Satisfactory Essays
  • Better Essays

    Peter Boxall and John Purcell, 2000. Strategic human resource management: where have we come from and where should we be going? [online] The Wiley Online Library. Available at: http://onlinelibrary.wiley.com/doi/10.1111/1468-2370.00037/pdf [Accessed 09/12/12].…

    • 2214 Words
    • 9 Pages
    Better Essays

Related Topics