A Reflective Report on Interpersonal Management

Topics: Cross-cultural communication, Culture, Communication Pages: 4 (1162 words) Published: January 6, 2015


A Reflective Report on Interpersonal Management Skills

Module Code: 7BSP1010
Course: Interpersonal Management Skills
1 Tutor: Helen MacKinlay

Student Name: XU ZHANGYONG
Student Number: 13030219
Words: 1046
December 26th 2014

The purposes of this essay is to analyse the improtances of Interpersonal management skills for successful management, and to reflect on a verbal interpersonal cultural based difference people have personally experienced and how develop the cross cultural awareness for more effective management.

Interpersonal management skills for successful management
In the last decade, with the fast development of the business in the world, the interpersonal management skills have become important increasingly both for person and organisations. The definition of interpersonal management skills is the feeling and behavior that exist within all of people and influence prople’s interaction with others (John, 2002). For everyone, a good interpersonal management skills is very important whether managers, coworkers, clients or families. Therefore, interpersonal management skills are also essential for the successful management. In the following, this part of essay will analyse the importances of interpersonal management skills for successful management and consider how to develop self-management skills.

The importances of interpersonal management skills are mainly contain three aspects for successful management. First of all, good interpersonal management skills will decrease the workplace conflict (Pedler et al, 2013). According to survey, true interpersonal management skills will improve positive communications, reduce stress situation and promote workplace understanding in management (Pedler et al, 2013). In a organisation, it always has many kinds of conflict between employees and employees, employees and imployers. If without these skills, relations inside an organisation become hostile, leading to the low...

References: Beebe, S., (2002), Interpersonal Communication: Relating to Others, American communication journal. Volume 5, Issue 3, p428.
Botha, A. & Vosloo, S., (2009), Improving Cross-Cultural Awareness and Communication through Mobile Technologies, International Journal of Mobile and Blended Learning, 1(2), 39-53.
Cottrell, S., (2003), Skills for Success. New York: Palgrave Macmillan
Johnson, W.D., (2014), List of Interpersonal Skills on the Job. Available at: http://www.ehow.com/info_8504944_list-interpersonal-skills-job.html
John, H., (2002), Interpersonal skills at work 2nd edn. New York: Routledge.
Mitchell, S., (2013), Improving interpersonal management skills. Available at: https://www.i-l-m.com/Insight/Edge/2013/May/improving-interpersonal-management-skills
Pedler, M. Burgoyne J. and Boydell, T., (2013), A Managers Guide to Self Development. 6th edn. Berks: McGraw-Hill Education.
Vulcan, N., (2014), what are cultural barriers?, Available at: http://www.ehow.com/info_7888574_cultural-barriers.html
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