2. A rational appeal in advertising ( refers cognitive strategy) means more emphasis is placed on providing factual information and specific details about product benefits. For example: Generic messages
Unique selling propositions
Good example was DLR , their messages have been very product focused, typified by ads for speed of recovery, get you home services, helpfulness of their staff and a range of ancillary products such as car finance, legal and advisory services. Customers tend to put more time and effort into making informed decisions when purchases are more involving. Big ticket items, those intended for long-term use, and other products of personal importance are all more involving than routine, everyday items like shampoo and milk. A December 2010 article from marketing agency DMN3 indicated that rational appeals typically have more influence on big ticket purchases. Companies still use emotion in messages, but customers need to see more facts and sound, logical reasons to buy when they put more time into their decisions. However, the perceived benefits of motor organization membership have changed. Factors concerning reassurance have become more important while economic factors have become less important. Basically, they changed their strategy from rational to emotional.
???? During the 1990s, the promotional emphasis of the main motoring organizations changed from one that emphasized economic and tangible attributes to ones that gave higher prominence to driver safety and reassurance. In addition to changes in the core messages used by the RAC and AA, greater emphasis has been placed on the other promotional tools, partly in response to the entry and aggression of DLR. Scientific studies that compare success of rational appeals to emotional ones are very difficult to set up. DMN3 cited a British study of 1,400 advertising campaigns that indicated emotional appeals tend to have more persuasive abilities by a 2-to-1 ratio. The same study showed that messages that combined elements of both rational and emotional appeals work more effectively than those using only logic. In general, though, offering some rational appeal to a customer making a tough decision can help him justify a purchase in his own mind. So as an example, of mixed strategy when to emotional messages they added also rational: comparative advertisement was article in Which ?magasine where RAC fared badly against the AA. Due to this fact, they changed their starrtagy to more emotional. It was based on giving to people hope, that they can afford themselves their dreams care. The purpose of such a message ( advertising contained) was insure potential customers that RAC will help them to solve financial problem . 3. One of the main reasons for the change in attitude towards motor organization membership is the change in profile of the UK motorist. The dominance of middle-aged male drivers has diminished as the percentage of young and female drivers has increased. Drivers are less willing to perform roadside repairs while, at the same time, cars are becoming more complex. Cars are becoming more reliable but it is becoming increasingly difficult for drivers to repair them by the roadside, partly as a result of the need for specialized diagnostic equipment and sealed accessories. Consequently, using also marketing communication, exactly advertising- the promotional orientation was changed from one that emphasized economic and tangible attributes to ones that gave higher prominence to driver safety and reassurance.
4. Talking in general about customer magazines, it has number of advantages as well as disadvantages. Firstly, it provides information about product or number of products/ services and the description, so customers can learn more about it. It is also comfortable, because it could be used any time, when customer is free/ has nothing to do, so it doesn’t stressed and irritate customers; In...
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