a project report on communication skill

Topics: Communication, Writing, Nonverbal communication Pages: 6 (1135 words) Published: February 6, 2014
 PROJECT ON COMMUNICATION SKILL

CONTENTS OF PROJECT -

WHAT IS COMMUNICAION

TYPES OF COMMUNICATION
BARRIERS IN COMMUNICATION

PROCESS OF COMMUNICATION

IMPORTANCE OF COMMUNICATION

EFFECTIVE COMMUNICATION

POSITIVE SPEECH

MORALITY IN COMMUNICATION

ASSERTIVENESS

TIME MANAGEMENT

DECISION MAKING

GROUP COMMUNICATION

WHAT IS COMMUNICATION –
Communication is process by which information is exchanged between individuals through a common system of symbols, signs, or behaviour. It is the expression and exchange of fact, opinions, ideas or feelings. Communication may be intrapersonal i.e. when we are trying to communicate with ourselves or it may be interpersonal when we convey a message to others. In interpersonal communication there must be at least two persons to allow the completion process.

TYPES OF COMMUNICATION:

Verbal communication -
It is a written or a spoken message that uses words to exchange ideas /information. words are selected in phrases, sentences and paragraph depending upon that results the verbal communication is trying to achieve.

The means of verbal communication are :
Written communication
Oral communication
Visual communication
Audio –visual communication

Nonverbal communication -
Nonverbal communication describes the process of conveying meaning in the form of non-word messages. Some forms of non verbal communication include chronemics  haptics, gesture, body language or posture, facial expression and eye contact, object communication such as clothing hairstyles, architecture, symbols, infographics, and tone of voice, as well as through an aggregate of the above. Speech also contains nonverbal elements known as paralanguage.

Written communication
Written communication has great significance in today’s business world. It is an innovative activity of the mind. Effective written communication is essential for preparing worthy promotional materials for business development. Speech came before writing. But writing is more unique and formal than speech.

Following include in written communication –
Memo
Report
Circulars
Letter
Manuals

BARRIERS IN COMMUNICATION
There are many barriers to communication and these may occur at any stage in the communication process.  Barriers may lead to your message becoming distorted and you therefore risk wasting both time and/or money by causing confusion and misunderstanding.  Effective communication involves overcoming these barriers and conveying a clear and concise message.

PROCESS OF COMMUNICATION --

The main components of communication process are as follows: Context - Communication is affected by the context in which it takes place. This context may be physical, social, chronological or cultural. Every communication proceeds with context. The sender chooses the message to communicate within a context.

Sender / Encoder – Sender/ encoder is a person who sends the message. A sender Makes use of symbols to convey the message and produce the required response. Message - Message is a key idea that the sender wants to communicate. It is a sign that elicits the response of recipient. Communication process begins with deciding about the message to be conveyed.

Medium - Medium is a means used to exchange / transmit the message. The sender must choose an appropriate medium for transmitting the message else the message might not be conveyed to the desired recipients. The choice of appropriate medium of communication is essential for making the message effective and correctly interpreted by the recipient.

Recipient / Decoder - Recipient / Decoder is a person for whom the message...
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