A Network Enterprise Management System for Shopping Malls
PROJECT TOPIC
A Network Enterprise Management System for Shopping Malls
CASE STUDY
GICEL Shopping Mall, Accra.
Background
GICEL Shopping Mall is just like an advanced supermarket that sells mostly home products such as home appliances and cosmetics. It provides other services like selling ice creams, beverages and most food items used at home. The Mall sells products to customers categorized from children to adults.
A Brief study of an Existing System
During my decision to present this project topic, I surveyed several shopping malls, studied their daily operations and realized there was a need for a more reliable and cost-effective system.
Below are a few things I studied:
* GICEL shopping mall is more into selling home products and other items either for eating or wearing. The mall has an automated system that keeps the daily transaction records, employees’ detail, product records i.e. prices, stock level etc. all on a spread sheet (EXCEL). * There are about five or six counters where the employees sit to key in price of products bought. After each day and week the employees make a total amount of product bought with the sum of money they collected. * During a transaction, the customer takes a product he/she wants to purchase to one of the attendant who is sitting behind a computer with Microsoft Excel installed on, keys in the product with its corresponding price the customer pays and a receipt is issued to the customer. * All products in stock are recorded, records are taken for daily transactions on the spread sheet and at the end of the week reports are drawn even when they expected an ad-hoc report. * A special employee has to visit each of the computers in the mall to draw those reports every week.
Problem
In the case study, there was a problem of bad record keeping. The spread sheet (Excel) platform finds it difficult to combine records since purchases made by the customer are kept separately on individual sheets
A Network Enterprise Management System for Shopping Malls
CASE STUDY
GICEL Shopping Mall, Accra.
Background
GICEL Shopping Mall is just like an advanced supermarket that sells mostly home products such as home appliances and cosmetics. It provides other services like selling ice creams, beverages and most food items used at home. The Mall sells products to customers categorized from children to adults.
A Brief study of an Existing System
During my decision to present this project topic, I surveyed several shopping malls, studied their daily operations and realized there was a need for a more reliable and cost-effective system.
Below are a few things I studied:
* GICEL shopping mall is more into selling home products and other items either for eating or wearing. The mall has an automated system that keeps the daily transaction records, employees’ detail, product records i.e. prices, stock level etc. all on a spread sheet (EXCEL). * There are about five or six counters where the employees sit to key in price of products bought. After each day and week the employees make a total amount of product bought with the sum of money they collected. * During a transaction, the customer takes a product he/she wants to purchase to one of the attendant who is sitting behind a computer with Microsoft Excel installed on, keys in the product with its corresponding price the customer pays and a receipt is issued to the customer. * All products in stock are recorded, records are taken for daily transactions on the spread sheet and at the end of the week reports are drawn even when they expected an ad-hoc report. * A special employee has to visit each of the computers in the mall to draw those reports every week.
Problem
In the case study, there was a problem of bad record keeping. The spread sheet (Excel) platform finds it difficult to combine records since purchases made by the customer are kept separately on individual sheets