A Conflict to Responsibilities
BUSINESS CASE STUDY
(A Conflict of Responsibilities)
I. Time Context: The problem existed or occured when the human resource director at a cardiopulmonary technology company called Tess Danville to give a personal reference on Terry Winston.
II. Viewpoint: Based on Danville´s point of view, she must respect the agreement and give Winston a good recommendation.
III. Statement of the Problem: After Winston´s departure, a series of near disaster was uncovered as a result of Winston´s mismanagement. Danville received a message to call the Human Resource Director at a cardiopulmonary technology company to give a personal reference on Winston.
IV. Objective: To identify what Tess Danville should really do regarding the request of Human Resource Director of a cardiopulmonary company giving them a personal reference on Terry Winston.
V. Areas of Consideration/ Analysis: ➢ Strengths: large market share; Winston´s technical ability and high- powered sales ability ➢ Weaknesses: engaging in illegitimate agreement; undisciplined employee ➢ Opportunities: continuous progress in company´s sales; tendency to double up the number of the company´s devoted customers. ➢ Threats: company´s name will be at risk if ever the shady dealings were uncovered; Winston´s condition can get worse and he could be incompetent
VI. Alternative Courses of Action: ➢ Without mentioning specifics, give Winston such an enthusiastic reference that you hope the other Human Resources Director can read between the lines and believe that Winston will be a poor choice. ➢ Contact the Vice President of sales and ask him to release you from the agreement or to give the reference himself. ➢ Honor the agreement, trusting Winston´s rehabilitation is complete on all levels and that he is now ready for a responsible position.
VII. Recommendation: Honor the agreement, trusting Winston´s
(A Conflict of Responsibilities)
I. Time Context: The problem existed or occured when the human resource director at a cardiopulmonary technology company called Tess Danville to give a personal reference on Terry Winston.
II. Viewpoint: Based on Danville´s point of view, she must respect the agreement and give Winston a good recommendation.
III. Statement of the Problem: After Winston´s departure, a series of near disaster was uncovered as a result of Winston´s mismanagement. Danville received a message to call the Human Resource Director at a cardiopulmonary technology company to give a personal reference on Winston.
IV. Objective: To identify what Tess Danville should really do regarding the request of Human Resource Director of a cardiopulmonary company giving them a personal reference on Terry Winston.
V. Areas of Consideration/ Analysis: ➢ Strengths: large market share; Winston´s technical ability and high- powered sales ability ➢ Weaknesses: engaging in illegitimate agreement; undisciplined employee ➢ Opportunities: continuous progress in company´s sales; tendency to double up the number of the company´s devoted customers. ➢ Threats: company´s name will be at risk if ever the shady dealings were uncovered; Winston´s condition can get worse and he could be incompetent
VI. Alternative Courses of Action: ➢ Without mentioning specifics, give Winston such an enthusiastic reference that you hope the other Human Resources Director can read between the lines and believe that Winston will be a poor choice. ➢ Contact the Vice President of sales and ask him to release you from the agreement or to give the reference himself. ➢ Honor the agreement, trusting Winston´s rehabilitation is complete on all levels and that he is now ready for a responsible position.
VII. Recommendation: Honor the agreement, trusting Winston´s