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A Case Study Into the Non – Compliance of Travel Policy Within the Corporate Environment

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A Case Study Into the Non – Compliance of Travel Policy Within the Corporate Environment
1. INTRODUCTION

1.1 Background to the Study

In larger Corporate companies the expenditure budgeted for on business travel more often that not one of the largest expenses. It has been widely suggested that this expense is by and large controllable. The only way for this to be effective is for management to employ a travel policy which serves as a guide to all involved in the travel process.

1.2 The Purpose of the research The purpose of the research is to identify the areas where travel policies are not adhered to, why they are not adhered to and what the traveler’s perceptions of travel policy are. We will investigate how some of the advancements if the travel industry recently, that could possible have caused the travel policy to be cast aside when making travel decision and the propensity for travelers to avoid certain options and motivate alternative travel requests

1.3 Objectives of the Study

The objective of the study is to identify & understand the reason for non – compliance of travel policy. Once reasons are identified, this information could be included in the review of a corporate companies travel policy and possibly make allowances for then or alternative disallow any such activity.

2. THEORETICAL FRAMEWORK AND LITERATURE REVIEW

2.1 Theoretical Framework In an organization, it requires all stakeholders to work towards a common goal if the desired out of what a travel policy intends to achieve is met. The value proposition of the individual can often hamper these objectives.

2.2 Preliminary Literary Review

The traditional travel agent that booked travel services and collected a commission from the supplier is no longer in existence. Corporate governance and ethical business practices have forced all players in the travel industry to become transparent in their pricing. The biggest impact has been on the traditional travel agent

In May 2005, after three years of negotiation with ASATA ( Association



References: 1. GILBERT, D.C. & MORRIS, L. (1995) “The relative importance of hotels and airlines to the business traveler”, International Journal of Contemporary Hospitality Management, 7(6): 19-23 2. MASON, K.J. & GRAY, R. (1995) “Short haul business travel in the European Union: A segmentation profile”, Journal of Air Transport Management, 2(3/4): 197-205 3. VON MOLTKE, I. (2006) “Travel Management – covering your needs”, Business Travel, November 2006: 16 4. BYGATE, K (2006) “Travel Management – covering your needs”, Business Travel, November 2006: 17 5. HARRIS, S. (2008) “Structuring a Travel Management Program”, Business Travel News, Available from http://www.BTNonline.com (Accessed 18/05/2008) 6. COLLIS, J & HUSSEY, R(2003) “Business Research: A practical guide for undergraduate an postgraduate students, 2nd Edition, New York: Palgrave Macmillan 7. SOY, S (1997) “The Case Study as a Research Method” http://www.gslis.utexas.edu/~ssoy/usesusers/l391d1b.htm, (Accessed 01/04/2008 ) 8. GRAY, M (2008) “Who needs a travel policy”’ Succeed Magazine, April 2008: 2 9. BOEHMER, J . (2008) “Establishing A Corporate Travel Policy”, Business Travel News, Available from http://www.BTNonline.com (Accessed 22/05/2008)

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