A Business Problem
Margie Reaves
Bus 6400
July 28, 2012
A Business Problem:
A real-world business that I had to make:
A business decision that I had to make was when I was 17, and I was working at a restaurant as the head cashier. One day the manager of the restaurant called me into his office and told me that when I ring up the customer’s meal ticket he wanted me to charge them 10% more or their meal ticket. For example, if their meal came to $21, he wanted me to charge them $21 plus an addition 10%. I told management that I didn’t think that was fair because most of the customer will leave a tip, but in his response, he told me that I will do this or lose my job. I felt that this was an ethical behavior, because I felt that management wanted to make money for themselves and the company, and they did it by taken money from the customer. The problem was that when the customer pays for their meal, they will realize that more money has been taken out. I also feel that cheating customer out of their money is wrong.
Now that my job is on the line, because if I don’t do this I could lose my job, and I have a rational decision to make. I also know that people will talk among each other, and the word could get around that this particular restaurant is cheating people out of their money, and that could lead to the lost of customers and business. A central issue for business ethics is to understand professional ethics which impose obligations in a border sense. A business manager, for example, may do things unethical for business in order to obtain money. (Business ethics as a rational choice/ John Hooker). The problem is that I realize that management is trying to make a profit on charging more money than they suppose to. Isn’t this also stealing? I must justify a means to an end and come up with a rational decision. Not only was I concern about losing my job, I was also concern about the fate of the company. I know that this reason may not work for everyone, because not
Bus 6400
July 28, 2012
A Business Problem:
A real-world business that I had to make:
A business decision that I had to make was when I was 17, and I was working at a restaurant as the head cashier. One day the manager of the restaurant called me into his office and told me that when I ring up the customer’s meal ticket he wanted me to charge them 10% more or their meal ticket. For example, if their meal came to $21, he wanted me to charge them $21 plus an addition 10%. I told management that I didn’t think that was fair because most of the customer will leave a tip, but in his response, he told me that I will do this or lose my job. I felt that this was an ethical behavior, because I felt that management wanted to make money for themselves and the company, and they did it by taken money from the customer. The problem was that when the customer pays for their meal, they will realize that more money has been taken out. I also feel that cheating customer out of their money is wrong.
Now that my job is on the line, because if I don’t do this I could lose my job, and I have a rational decision to make. I also know that people will talk among each other, and the word could get around that this particular restaurant is cheating people out of their money, and that could lead to the lost of customers and business. A central issue for business ethics is to understand professional ethics which impose obligations in a border sense. A business manager, for example, may do things unethical for business in order to obtain money. (Business ethics as a rational choice/ John Hooker). The problem is that I realize that management is trying to make a profit on charging more money than they suppose to. Isn’t this also stealing? I must justify a means to an end and come up with a rational decision. Not only was I concern about losing my job, I was also concern about the fate of the company. I know that this reason may not work for everyone, because not