Xerox Case Study

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Topics: Culture
How would Xerox define diversity ?

Xerox defines diversity as a priceless resource and a key to their success. It more than just race or gender. By incorporating in a company like xerox different cultures and ways of thinking it expands the mind set of the company and leads toward creating innovative solutions and business opportunities (Xerox).

How has the definition of diversity changed over the years?

We live in a world where, because of the Internet and the Web, we can communicate with someone in Africa or Asia as easily as we can communicate with someone in the office next door. A company like Xerox represents businesses all over the world, and the diversity of its employees is a big plus. Acknowledging our differences and using them as a value-added for any clients needs is one of the keys to a companies success.
The economic problems that the world economy is experiencing has only added greater emphasis to our beliefs in the importance of diversity. We are all in this economic situation together. It certainly is not the time to retreat from our strong belief that diverse perspectives are essential to prospering in today's world.
What are the seven reasons why Xerox should be motivated to diversify their workforce? Illustrate how Xerox shows its values workplace diversity.
Wider Talent Pool
More talent will be employed at Xerox if employees of all cultures and race are hired.
More Knowledge Sharing
Employees can share cultural traits , market demographics and help develop companies develop robust knowledge management and market intelligence systems.
Enhanced Productivity
By processing varied skills , competencies and capabilities of different races and cultures, Xerox can increase its productivity worldwide (Xerox).
Reduced Discrimination
At Xerox woman and minorities make up for 52% of the workforce and 42.5% of Xerox senior executives are women or people of color or both (Xerox). This motivates employees in a way that they feel like



References: FedEx. (2011). FedEx diversity. Retrieved from http://fedex.com/us/about/responsibility/diversity/index.html Xerox. (N.D.).Organizational Behavior. Cases for critical thinking Xerox case 2 (The OB Skills Workbook) . John Wiley and Sons.

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