Dr. Wachter’s audience was listening: Doctors at Lifespan’s Rhode Island Hospital in Providence had performed five wrong-site surgeries within the last three years, creating needless pain, grief—and medical malpractice claims. The latest wrong-site error, an operation on a perfectly healthy finger, occurred even after Lifespan had instituted new protocols to prevent such a mistake. That’s really the key point: Rules can be changed easily, but changing behavior can be far more difficult and normally only happens once you get a good medical malpractice lawyer. The mistakes shouldn’t happen to begin with. But when the medical system fails a patient, it’s often up to the legal profession to provide incentive, justice—and recovery. An example was given of Lois Poole, a 65-year-old Florida woman. In October 2005, Lois went to see her
Dr. Wachter’s audience was listening: Doctors at Lifespan’s Rhode Island Hospital in Providence had performed five wrong-site surgeries within the last three years, creating needless pain, grief—and medical malpractice claims. The latest wrong-site error, an operation on a perfectly healthy finger, occurred even after Lifespan had instituted new protocols to prevent such a mistake. That’s really the key point: Rules can be changed easily, but changing behavior can be far more difficult and normally only happens once you get a good medical malpractice lawyer. The mistakes shouldn’t happen to begin with. But when the medical system fails a patient, it’s often up to the legal profession to provide incentive, justice—and recovery. An example was given of Lois Poole, a 65-year-old Florida woman. In October 2005, Lois went to see her