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(Revised Unit 1 from English for Managers by E.Tikhova and E.Tolstikova)
WARM-UP POINT

Divide the following styles of behaviour into pairs of opposites: a. being group oriented b. being cautious and careful c. being decisive and able to take rapid individual decisions d. being individualistic e. being assertive, authoritative, ruthless and competitive f. being happy to take risks g. being good at listening and sensitive to other people's feelings h. being intuitive i. being logical, rational and analytic j. liking consensus and conciliation

Which five of the above styles do you think are generally preferable for managers?

Now look at the following list of qualities. Which are the most important for a manager?
k. being competent and efficient in one's job
l. being friendly and sociable m. being a hard worker
n. being persuasive
o. having good ideas
p. being good at communicating
q. being good at motivating people
r. being good at taking the initiative and leading other people Make a list of the five most important qualities from a. to r.
Which of these qualities do you think you have? Which do you lack?
Which could you still learn?
Which do you have to be born with?

THEORY-1 POINT
WHAT IS MANAGEMENT
1.
The need for effective managers has never been greater. We are living in an era of accelerating global competition. Pressures from foreign companies are causing many managers to reassess their approaches as they strive to be successful in a formidable competitive environment. More than ever, managers operating both globally and domestically require the best ideas that the field of management has to offer in order to gain a competitive edge.
2
For most of us, organizations are an important part of our daily lives. By organization, we mean two or more persons engaged in a systematic effort to produce goods or services. We all deal with organizations when we attend classes, deposit

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