Preview

Workplace Observation

Powerful Essays
Open Document
Open Document
1034 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Workplace Observation
Organizational Behavior
University of Phoenix Online
Gary Denney
January 15, 2006 Workplace Observation
Organizations are the stepping-stones on which communities, cities, counties, and countries are started. They have their own wants, needs, and schedules and can affect these areas in many ways. The main factor, that affirms this impression is their organizational culture. Organizational culture has been defined as, "the system of shared actions, values, and beliefs that develops within an organization and guides the behavior of its members" (Schermerhorn, Hunt & Osborn, 2005). Employees are key factors, which modifies how corporate cultures evolve. Examples of how employees can be a factor might be; the way employees interact and react in their job or what their attitude and approach are before and after a given schedule. Despite these factors there are observable aspects in all organizations, which relate to culture. South Carolina Department of Health and Environmental Control (SC DHEC) has many observable aspects that affect the agency. I will review three specific aspects based on my perceptions that have considerably influenced the agency.

How Communication Flows
Organization communication is the specific process through which information moves and is exchanged within an organization (Schermerhorn, Hunt and Osborn, 2005). Organizations rely on involved courses of information to operate successfully. If the communication process breaks down it could be disastrous for organization. DHEC is a state agency that provides environmental and healthcare services to the public. Communication is significant to the success of the agency. How DHEC communicates and the methods they use impact their organizational culture. The structure of the DHEC serves as the basis for how communication flows. "The Department of Health and Environmental Control was created in 1973 from the merger of the State Board of Health and the Pollution Control Authority. The



References: Schermerhorn, John R., Hunt, James G., Osborn, Richard N. (2003). Organizational Behavior (8th edition). New York: John Wiley & Sons, Inc. http://www.reference.com/browse/wiki/Technology; retrieved January 13, 2006 http://www.scdhec.net/administration/aboutDHEC.htm; retrieved January 13, 2006.

You May Also Find These Documents Helpful

  • Good Essays

    Communication in the workplace is a process used to transfer information or instruction from one individual to a group or another individual.…

    • 1331 Words
    • 6 Pages
    Good Essays
  • Satisfactory Essays

    Vineet Nayar

    • 575 Words
    • 3 Pages

    Communication plays a vital role in an organization. communication is only successful when both the sender and the receiver understand the same information as a result of the communication. By successfully getting your message across, you convey your thoughts and ideas effectively. When not successful, the thoughts and ideas that you convey do not necessarily reflect your own, causing a communications breakdown and creating roadblocks that stand in the way of your goals.…

    • 575 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Workplace Observation

    • 813 Words
    • 4 Pages

    Before I begin talking about my observations on the three groups I observed, I should give a background of where and whom I studied to give you a clearer understanding. I work in Orange County at a donut shop and I just box donuts and make lattes/Frappuccino’s all day long. My shifts are always morning time (around 5am usually) so people tend to be half asleep most of the time because they just woke up and most of them are heading to work.…

    • 813 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Workplace Observation

    • 1060 Words
    • 5 Pages

    In America when people are communicating personal space and other non verbal communication skills are important to remember to make the communication successful. The main purpose of this paper is to observe individual verbal and nonverbal behaviors in a typical business office. The first objective is to analyze the ways the individuals used space to communicate. The third objective is to determine what the individuals’ appearances reveal about the formality or context of the situation. The fourth objective is to establish if the verbal and nonverbal communication is congruent. The fifth objective is to examine how other nonverbal behaviors affect the perceptions…

    • 1060 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Workplace Observation

    • 672 Words
    • 3 Pages

    The workplace that is the focus of this report is a professional services firm located in the Sydney Central Business District. The firm employs over 1,000 employees and provides professional services such as tax consulting to both local and international clients.…

    • 672 Words
    • 3 Pages
    Powerful Essays
  • Powerful Essays

    Organizational communication is the process where information is exchanged and understood by two or more parties usually with the intention of motivating or influencing behavior (Kelly, 2000). Communication is simply the flow of information from a source to a receiver and back (Custom Text 2, 2006). It occurs everyday in all organizations. Therefore, it is necessary for us to be able to communicate effectively. Research has also established the importance of communication skills and how it is associated with the success of ones career (Custom Text 2, 2006).…

    • 2490 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    Robbins, S. P., & Judge, T. A. (2007). Organizational behavior (12th ed.). Upper Saddle River, NJ: Pearson-Prentice Hall.…

    • 1339 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    For a business to be successful there must be a well-built foundation amongst its human resources. These workers must be kept content. In turn, they work hard and increase productivity. Organizational behavior is a way to observe the employees, while Organizational culture aids in bringing the people of the firm together. This is done by letting the people of the organization build a system of shared ideas, views, actions, and beliefs (Schermerhorn, Hunt, & Osborn, Chapter 1 & 16, 2008). Additionally, having a diverse group of talent, helps in breaking down any cultural barriers, which may occur. Finally, having a clear line of communication, assists in people’s understanding. Thus, supports the developing of relationships, within the business. Sequentially, these practices will guide the firm and its members in successful future endeavors. The observable aspects of these topics will be discussed.…

    • 1004 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    management

    • 8139 Words
    • 35 Pages

    Peter little defines communication as “the process by which information is transmitted between individuals or organization so that an understanding response results.”…

    • 8139 Words
    • 35 Pages
    Powerful Essays
  • Powerful Essays

    emergency

    • 1733 Words
    • 7 Pages

    There is no denying the importance of communication in an organization, considering the fact that in an organization people belonging to different social and professional backgrounds come together to work for the same goals.…

    • 1733 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    Communication can be defined as the exchange of ideas ,information and feelings ,both verbally and non verbally in order to achieve a goal , where as organization communication is formal communication that takes place with in a workplace for the purpose of informing ,enquiring or motivating .…

    • 944 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Business Communication

    • 2030 Words
    • 9 Pages

    Communication is one of the basic functions of management in any organization and its importance can hardly be overemphasized. It is a process of transmitting information, ideas, thoughts, opinions and plans between various parts of an organization. Communication…

    • 2030 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    In the workplace there are many different aspects of the organization. Some of the aspects of an organization are dress and language, how communication flows, conflict management and organizational policies. This paper will discuss these aspects of the company I work for and define what the different cultures are. These examples contribute to the overall functionality of an organization. Every organization has these aspects within their organization in order to function properly.…

    • 729 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Communication Sytem

    • 1936 Words
    • 9 Pages

    Communication in an organization does a number of functions such as publicizing the needs and requirements…

    • 1936 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Communication encompasses both interpersonal communication – communication between two or more people and organizational communication – all the patterns, networks and systems of communication within an organization. Both types are important to managers.…

    • 1194 Words
    • 5 Pages
    Good Essays