Workplace Conflicts between Team Members
Conflict between team members will happen in the workplace because the fact that there will have an environment where decisions are made and personality clashes will occur. This doesn’t mean you have an unproductive workforce, it means you will have to be able to catch the problem early and know what to do with each individual case. People are going to disagree because they have different view points, different backgrounds and a different thought process, maybe even a different agenda for that project. People disagree for a number of reasons (De Bono, 1985). College graduates will be put into positions of uncertainty due to the lack of work history. This will in turn cause conflict, not knowing how to see it coming and not knowing how to handle it. Business classes have taken the next step and started to incorporate these conflict classes to ease the transition into the workforce. Having this knowledge before entering the workforce will better enable the student to fit into workplace teams with a shorter learning curve, this way being more productive in less time. Students have stated that more than 53% of conflict came from inefficient use of resources, and completing tasks in a particular sequence. The big issue is not being able to handle rules and procedures that seem unfair (Jen 1997). Having conflict between two groups, let’s say coming up with a new sales slogan would cause more brainstorming and eventually an answer to finding a slogan. In that case having a conflict would benefit the company. On the other hand personality conflicts are rarely productive and often lead to absenteeism. The fortune 1000 category revealed 88% of companies used mediation in the last three years, a decade ago only a small percentage of companies used mediation. (D.Lipsky and R Seeber 1997). Bringing in third party conversations are helping in many ways, employees are more likely to open up with someone outside of the company than with...
Please join StudyMode to read the full document