Working in Adult Social Care

Topics: Conflict resolution, Management, Personal development Pages: 8 (4434 words) Published: May 22, 2015
SECTION 1: Understand the Role of the Social Care Worker. 1. Give an explanation of how a working relationship differs from a personal relationship.

Working relationships are based upon our professional behaviour and meeting the expectations of our colleagues and employees in a professional setting. They usually occur in a working / professional environment and are limited, in theory, by the scope of the job roles and the context provided by the job role. In contrast, personal relationships are based on knowledge and understanding of another person, including their emotional needs, personality and expectations. Personal relationships are often based at home or established within the context of a home. Working relationships usually exist between colleagues, colleagues and clients or other professionals. Personal relationships on the other hand usually exist between family members, partners and friends.

2. Describe two different working relationships you would find in adult social care settings.

In an adult social care setting you would find working relationships between: 1) A manager and a support worker,
2) A support worker and a colleague or another professional from a relevant organisation that interacts or works together with the support staff, for example medical professionals, such as Nurses.

3. Describe why it is important to adhere to the agreed scope of your job role in an adult social care setting.

It is important to adhere to the agreed scope of a job role in an adult social care setting, because the agreed scope defines the duties and responsibilities of the role. This framework of responsibilities establishes professional expectations of the employee and failure to stick to the agreed scope could result in the needs and expectation of colleagues, service users or even the employee themselves not being met. The result of unmet needs and expectations could be harm, injury, stress – making failure to adhere to this scope, a potentially serious error. Failure to fulfil the agreed scope of a job role in this sector could also leave the employee and organisation open to the accusation of failing to meet appropriate standards in a care setting. As job responsibilities will line up with company policy and procedure which reflect legislation and current good practise, failure to abide by the agreed scope of a job role could result in failing to meet the demands of law and therefore could result in prosecution.

4. Outline what is meant by agreed ways of working which you are expected to adhere to by an organisation.

Agreed ways of working means working within the boundaries of the job description, role and responsibilities that have been set by the employer or organisation, including adhering to all relevant policies and procedures (and legislation reflected therein) implemented by the employer.

5. Explain why it is important to have full and up-to-date details of agreed ways of working in adult social care settings.

In adult social care settings, it is vital to have full and up-to-date details of agreed ways of working because this will help the staff to operate within the boundaries of the current legislation that applies to that setting and hopefully prevent situations that could lead to prosecution. Having up-to-date agreed ways of working also helps prevent service users from being put at risk unnecessarily by helping staff to stick to good health and safety practice and avoid situations where service users are exposed to undue risk. Up-to-date agreements are also important to inform staff and enable them to adhere to the changes that enter the setting and be in agreement with the standards and regulations imposed at all times.

6. Explain why it is important to work in partnership with others in an adult social care setting.

Working in partnership with others within an adult social care setting is important as it provides good accountability for the work being done...
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